Direct Support Professional

RHA Health Services•Mint Hill, NC

About The Position

The Direct Support Professional (DSP) provides personalized support to individuals with disabilities, helping them participate in their communities and achieve personal goals. The role includes helping individuals identify and express their needs, implementing services aligned with person-centered plans, and promoting independence and self-advocacy. DSPs are expected to understand each individual’s history, relationships, and aspirations, and to provide support with compassion and respect. The position works under supervision and follows established guidelines to ensure high-quality care and advocacy. The role is regular and pays $16.50. The stated schedule is 7 a.m.–7 p.m. or 7 p.m.–7 a.m. This position has no supervisory responsibilities.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years of age.
  • Must meet all pre-employment screening requirements.
  • Compassionate, patient, and dedicated to person-centered support.
  • Strong communication and interpersonal skills.
  • Ability to foster independence while providing necessary support.
  • Knowledge of disability rights, self-advocacy, and community integration principles.
  • Ability to maintain accurate records and follow regulatory guidelines.
  • Must regularly lift and carry up to 20 lbs. and occasionally pull at least 40 lbs.
  • Must be able to squat, kneel, crawl, crouch, climb, and stoop as part of regular duties.
  • Must be able to use hands and fingers to handle or operate objects, tools, or controls.
  • Must be able to stand and walk for extended periods.
  • Must demonstrate CPR proficiency from floor level, including working on hands and knees, bending, standing, and lifting.
  • Vision requirements include close, distance, and peripheral vision.
  • Must be able to talk and hear, except in Deaf and Hard of Hearing Programs.
  • For Deaf and Hard of Hearing Programs only, employees must be fluent in American Sign Language (ASL).
  • For positions requiring transportation, proof of driver's license, driver's insurance, and vehicle may be required.

Responsibilities

  • Advocate for individuals’ human, legal, and civil rights.
  • Promote health and safety through wellness initiatives and accident prevention.
  • Encourage self-advocacy and support individuals in making their own choices.
  • Accompany individuals to work, recreational activities, and social events to facilitate community engagement.
  • Teach and support independent living skills, including household management and personal care.
  • Provide transportation for appointments, errands, and community activities.
  • Support individuals in building relationships and social connections in the community.
  • Support informed decision-making about living arrangements, employment, and social activities.
  • Assist with personal care, including hygiene, bathing, dressing, and household chores such as laundry, cleaning, and decorating.
  • Maintain accurate documentation of services and support provided.
  • Understand and address challenges faced by individuals with disabilities using effective advocacy strategies.
  • Connect individuals with community resources for career development, education, and volunteer opportunities.
  • Encourage effective communication while adapting to individual needs and preferences.
  • Assist with medication administration in accordance with state laws and regulations.
  • Maintain confidentiality and uphold ethical standards.

Benefits

  • Payactiv early access to earned wages before payday.
  • Employee perks and discount program.
  • Paid time off for full-time employees.
  • Health insurance for full-time employees.
  • 401(k) retirement savings program.
  • Physical, emotional, and financial wellbeing programs.
  • Chronic disease management programs for hypertension and diabetes for qualifying employees.
  • Free CPR, first aid, and job-specific training opportunities.
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