Direct Support Professional

ICM•Russellville, AR

About The Position

The Direct Support Professional provides quality care, direction, guidance, and assistance to customers with daily activities, supports customers in achieving agreed-upon quality-of-life and community-integration goals, and helps maintain their safety and success. The role also includes documenting shift activities online, following ICM policies and procedures, complying with HIPAA regulations, and maintaining a clean and orderly work environment.

Requirements

  • High school diploma or equivalent.
  • Understand and endorse ICM’s mission and vision.
  • Comply with HIPAA regulations.
  • Maintain prompt and regular attendance.
  • Demonstrate quality decision making, effective communication, superior problem solving, interpersonal effectiveness, receptiveness to feedback, a positive work ethic, trustworthiness, and administrative effectiveness.

Responsibilities

  • Provide care and assistance with daily activities, including bathing and bathroom functions, feeding, menu planning, dressing, grooming, taking medication and/or administering treatments, and housework.
  • Help customers make and keep appointments, provide or arrange transportation for errands, and serve as a companion.
  • Help customers achieve agreed-upon goals to improve quality of life and integration into the community.
  • Provide written daily updates of each shift’s activities using an online platform.
  • Observe the customer’s condition and monitor the surroundings, equipment, and materials to ensure customer safety and success.
  • Perform other duties as assigned.
  • Follow ICM policies, procedures, and Standard Operating Procedures; seek clarification when needed.
  • Comply with HIPAA regulations and maintain a clean and orderly work environment.
  • Maintain prompt and regular attendance.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service