Direct Support Professional - Substitute/Per-Diem

Oak Hill • West Hartford, CT

2d • Onsite

About The Position

The Direct Support Professional provides individualized support to adults in a residential setting, contributing to healthier, more independent, and fulfilling lives. The role works collaboratively with individuals, coworkers, supervisors, families, healthcare providers, and other stakeholders.

The position supports daily living and independence, including personal care, meals, household activities, and skill development. It also supports health and wellness through medication administration, health monitoring, healthcare plans, and appointments; promotes community inclusion through transportation and participation in activities; and provides mobility, behavioral, and emergency support. The role requires accurate electronic health record documentation, confidentiality, and compliance with Oak Hill policies and applicable regulatory requirements.

This is a substitute/per-diem role in West Hartford, Connecticut. Compensation is $20.39 per hour, with shift differentials based on the scheduled shift. The position is union and overtime eligible. Oak Hill provides paid training and ongoing support.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED.
• Valid driver's license and ability to transport individuals using agency vehicles.
• Ability to successfully complete required background checks, fingerprinting, and pre-employment health screenings.
• Ability to complete required training programs and maintain necessary certifications.
• Ability to perform the physical requirements of the role, including assisting with mobility and transfers when needed.
• Commitment to maintaining a safe, healthy, and professional work environment.
• Commitment to continuity of care, including occasional schedule flexibility when needed.

Nice To Haves

• Previous experience as a Direct Support Professional (DSP).
• Experience as a Certified Nursing Assistant (CNA), caregiver, home health aide, behavioral health technician, or similar human services professional.
• Experience supporting individuals with intellectual and developmental disabilities.
• Medication Administration Certification, CPR, or First Aid certifications.

Responsibilities

• Assist individuals with personal care, grooming, bathing, dressing, hygiene, and continence care according to their needs and preferences.
• Encourage independence and skill development.
• Support meal planning, preparation, dining, and nutritional needs.
• Assist with household activities and maintain a safe, clean, welcoming home environment.
• Administer medications and maintain accurate medication records according to training requirements and nursing directives.
• Monitor health concerns, communicate changes, follow individualized healthcare plans, and support overall wellness.
• Assist individuals with scheduling and attending medical and healthcare appointments.
• Transport individuals to appointments, recreational activities, employment opportunities, and community events using agency vehicles.
• Support participation in community activities, social opportunities, and personal interests, and encourage relationship-building and self-advocacy.
• Assist with mobility and transfers using approved techniques and adaptive equipment when needed.
• Implement behavioral support strategies and individualized support plans, and use trained intervention techniques when appropriate.
• Respond to emergencies, health-related incidents, and crisis situations according to agency procedures.
• Document daily activities, health information, progress notes, incidents, and medication administration accurately in the electronic health record.
• Comply with Oak Hill policies and applicable DDS, DPH, HIPAA, OSHA, and regulatory requirements.
• Maintain confidentiality and protect individual rights.
• Communicate with coworkers, supervisors, family members, healthcare providers, and other stakeholders.
• Participate in team meetings, required trainings, and professional development activities.
• Support continuity of care through clear communication and collaboration across shifts and teams.

Benefits

• Paid training and certifications, including DDS Medication Certification.
• Career mobility opportunities after six months, including transfers and advancement opportunities.
• Paid vacation, sick, personal, and holiday time.
• Medical, dental, and vision insurance.
• 403(b) retirement plan with an annual Oak Hill contribution equal to 9.5% of eligible gross earnings, regardless of employee contribution.
• Employer-paid long-term disability insurance.
• Life insurance options, including employer-paid coverage.
• Tuition reimbursement and professional development opportunities.
• Employee recognition and appreciation programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED