Direct Support Professional

InCommunity•Roswell, GA
•$12 - $14•Onsite

About The Position

InCommunity is committed to supporting individuals with intellectual and developmental disabilities to live safe, healthy, and joyful lives in their communities. Direct Support Professionals are expected to model and promote the organization’s mission and values, including integrity, service, and respect for each individual’s dignity. The role supports individuals’ engagement, inclusion, health, well-being, safety, and personal goals in residential and community settings. It includes assistance with daily living, transportation, health protocols, meals, household tasks, documentation, and communication with individuals, families, coworkers, supervisors, and healthcare providers. Frequent travel throughout the Metro Atlanta area is required. Schedules may include evenings, weekends, holidays, and overnight shifts based on the needs of the individuals supported.

Requirements

  • High school diploma or equivalent preferred.
  • At least six months of experience in developmental disabilities, mental health, or aging services preferred.
  • Personal or volunteer experience supporting individuals with disabilities may be considered.
  • Valid driver’s license and compliance with company driving standards, if applicable.
  • Ability to perform frequent standing, walking, bending, reaching, and lifting.
  • Ability to assist with transfers in and out of wheelchairs, beds, and vehicles using proper lifting techniques or mechanical lifts.
  • Ability to lift or move up to 25 pounds, occasionally more with team assistance or mechanical support.
  • Ability to perform household tasks such as cleaning, laundry, meal preparation, and light maintenance.
  • Ability to respond quickly and effectively to emergencies, including fire drills, medical incidents, and behavioral interventions.
  • Visual and auditory acuity to support individuals’ safety and observe changes in behavior or health.
  • Ability to safely operate a motor vehicle if assigned to transport individuals.

Nice To Haves

  • High school diploma or equivalent.
  • At least six months of experience in developmental disabilities, mental health, or aging services.
  • Personal or volunteer experience supporting individuals with disabilities.

Responsibilities

  • Interact respectfully with individuals and attend to verbal and nonverbal communication.
  • Encourage and assist individuals to participate in home and community activities that reflect their interests and choices.
  • Support individuals in identifying and working toward goals in their Individual Support Plans (ISPs).
  • Teach and assist with activities of daily living, including cooking, cleaning, and personal hygiene.
  • Promote relationships with individuals’ families and friends and help coordinate visits and special events.
  • Respect individuals’ and families’ religious or spiritual practices and choices.
  • Model appropriate behavior and communication, maintaining professionalism, self-control, and a respectful tone.
  • Maintain a safe, comfortable home environment and support individuals’ personal choices.
  • Transport individuals safely while following company and regulatory procedures.
  • Read and follow individual ISPs, medical protocols, and communication logs.
  • Monitor and accurately document daily activities, health concerns, and behavioral changes.
  • Assist with hygiene, grooming, and dressing according to individual needs and preferences.
  • Observe changes in health status and promptly report concerns to supervisors or nursing staff.
  • Follow medical instructions, medication guidelines, and treatment plans as directed.
  • Accompany individuals to medical appointments and facilitate communication with healthcare providers.
  • Provide physical assistance as needed, including safely using mechanical lifts and other equipment.
  • Follow safety and emergency procedures, including evacuation drills; maintain clear walkways and exits and remove snow or debris when necessary.
  • Use emergency, adaptive, and medical equipment properly as trained.
  • Assist with meal planning, grocery shopping, food preparation, and cleanup.
  • Prepare meals in accordance with menus, nutrition guidelines, and individual dietary needs; encourage family-style meals and positive conversation.
  • Follow food safety and labeling procedures.
  • Maintain a clean, organized, and safe home; complete cleaning checklists and laundry duties.
  • Keep company vehicles clean and fueled and maintain required vehicle documentation.
  • Seek guidance from supervisors or coordinators when unsure about procedures or responsibilities.
  • Communicate respectfully and effectively with coworkers and collaborate to provide consistent, quality care.
  • Demonstrate flexibility and cooperation during emergencies or unexpected situations.
  • Maintain confidentiality and avoid gossip or sharing sensitive information.
  • Arrive punctually and prepared, remain on duty until properly relieved, and follow attendance and scheduling policies.
  • For overnight shifts, remain awake and alert, complete checklist and household tasks, check on individuals at designated times, assist with morning routines when applicable, and follow health protocols and report concerns.
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