Direct Support Professional

ICM • Texarkana, AR

10d

About The Position

The Direct Support Professional provides quality care, direction, guidance, and assistance to customers with daily activities. The role supports customers in achieving agreed-upon goals to improve their quality of life and integration into the community. It also includes helping customers attend appointments and run errands, documenting each shift’s activities, and monitoring customer safety and condition.

Employees are expected to understand and endorse ICM’s mission and vision; follow ICM policies, procedures, and Standard Operating Procedures; comply with HIPAA regulations; maintain a clean and orderly work environment; and maintain prompt, regular attendance.

Requirements

• High school diploma or equivalent.
• Understand and endorse ICM’s mission and vision.
• Comply with HIPAA regulations.
• Maintain prompt and regular attendance.
• Demonstrate quality decision making, effective communication, problem solving, interpersonal effectiveness, receptiveness to feedback, a positive work ethic, trustworthiness, and administrative effectiveness.

Responsibilities

• Provide quality care, direction, guidance, and assistance with daily activities, including bathing, bathroom functions, feeding, menu planning, dressing, grooming, medication, treatments, and housework.
• Help customers make and keep appointments, arrange or provide transportation for errands, and provide companionship.
• Help customers achieve agreed-upon goals to improve quality of life and community integration.
• Provide written daily updates of each shift’s activities using an online platform.
• Observe the customer’s condition and monitor surroundings, equipment, and materials to support safety and success.
• Perform other duties as assigned.
• Follow ICM policies, procedures, and Standard Operating Procedures, and seek clarification when needed.
• Comply with HIPAA regulations and maintain a clean and orderly work environment.
• Maintain prompt and regular attendance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED