Direct Support Professional 2 (DSP 2)

Bridgewell•Saugus, MA

About The Position

Bridgewell is hiring a Direct Support Professional to support people with developmental, physical, and psychiatric disabilities in a residential program. The role provides daily intervention, supervision, and skills training in activities of daily living, both at home and in the community. People served may require physical assistance or accommodations. Staff receive specialized training and may be required to obtain certifications or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare. The schedule is Sunday 9:00 a.m.–9:00 p.m., Monday and Friday 3:00 p.m.–11:00 p.m., and Saturday 9:00 a.m.–9:00 p.m., totaling 40 hours per week. The role includes assisting with medical, clinical, and financial needs; supporting independence and decision-making; transporting people to activities and appointments; documenting services; and completing household tasks. Staff must maintain required training and certifications and comply with applicable regulations and Bridgewell policies. The position requires a high school diploma or GED, or at least five years of verified experience in the same position. One year of experience working with people with developmental or psychiatric disabilities is preferred. Candidates need strong communication, organization, and problem-solving skills; computer literacy; and a valid U.S. driver’s license with at least one year of U.S. driving experience. The role involves climbing stairs, assisting people with mobility and personal care, lifting or moving as needed, and driving a 12-passenger van. Reasonable accommodations may be considered, subject to the needs of people served and safety factors. Bridgewell offers medical, dental, and vision benefits; paid time off, including a birthday off; a collaborative work environment; training and development opportunities; additional compensation for on-call rotations; and opportunities for professional growth. Employment requires acceptable CORI results. Bridgewell is an equal-opportunity employer.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Excellent written and oral communication skills for producing clear and articulate required documentation.
  • Excellent organizational and problem-solving skills.
  • Computer literacy, including proficiency with Microsoft products such as email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver's license and at least one year of driving experience in the United States.
  • Ability to climb stairs and provide physical assistance with mobility, personal care, transfers, and physical, behavioral, or medical interventions, including assisting people who may weigh more than 200 pounds.
  • Ability to drive a 12-passenger van.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities is preferred.
  • Specialized certifications or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare may be required depending on the program.

Responsibilities

  • Support people served with skills training in activities of daily living during assigned day, evening, or overnight hours.
  • Create opportunities for people served to make decisions, develop skills, and foster independence.
  • Provide services in accordance with applicable regulatory standards and Bridgewell policies and procedures.
  • Assist people served with medical, clinical, and financial needs.
  • Transport and accompany people served to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls according to guidelines for applicable awake overnight shifts.
  • Assist people served in accessing community resources and recreational opportunities.
  • Administer medications according to MAP regulations, as applicable.
  • Maintain mandatory certifications and complete additional required training.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program's designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer.
  • Comply with Bridgewell's Safety Checks Policy.
  • Attend and participate in program staff and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Paid time off, including the employee's birthday off.
  • Additional compensation for on-call rotations.
  • Training and development opportunities.
  • Professional development and growth opportunities.
  • Collaborative work environment.
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