About The Position

Direct Support Professionals (DSPs) support clients according to their individual goals and help ensure their physical, mental, emotional, and social needs are met. The role supports individuals with disabilities in participating in community life and developing relationships with community members. It is described as an opportunity to begin or change careers in Human Services. The position is scheduled Monday through Friday, 9:00 a.m. to 3:30 p.m. DSPs provide individualized support and training, assist with daily activities and personal care as specified in service plans, help individuals arrange appointments and transportation, and complete required documentation. They also promote safety for clients and team members and follow applicable safety procedures.

Requirements

  • High school graduate or GED/HSED (High School Equivalency Diploma).
  • Good written and verbal communication skills.
  • Basic computer skills.
  • Ability to exercise sound judgment when making decisions.
  • Ability to complete and pass the required medication administration course.
  • Valid driver’s license.
  • Must pass a health assessment at time of hire and maintain an up-to-date health assessment as requested by regulations.
  • Clearance from all applicable background checks required by service standards.
  • Physical ability to lift up to 50 pounds.
  • Physical strength and flexibility to assist individuals with indoor and outdoor maintenance.
  • Physical mobility to walk, stoop, stand, sit, and climb steps.
  • Physical strength to assist individuals with transfers according to Hope Haven policy.
  • Ability to maintain balance while moving or being pushed or pulled, and to lower oneself to a half-squat position while keeping the back straight.

Responsibilities

  • Support clients according to their individual goals and help meet their physical, mental, emotional, and social needs.
  • Promote the full participation of individuals with disabilities in societal roles alongside community members without disabilities.
  • Maximize opportunities for individuals to develop relationships with community members.
  • Provide support and training as identified in the service plan and ensure individuals’ physical and mental needs are cared for, including assistance with hygiene, bathing or showering, toileting, escort, transition time, and meals when needed.
  • Teach self-control and self-management skills in accordance with departmental training.
  • Complete required documentation, including client logs and charts, as directed by the service plan and regulations, at the end of the shift or within 24 hours with supervisor approval.
  • Support individuals in developing and following daily activity schedules tailored to their needs.
  • Assist individuals with arranging necessary appointments and transportation, and ensure appropriate documentation is completed.
  • Promote personal safety and safety measures among team members and clients.
  • Follow all safety procedures.

Benefits

  • Health insurance coverage through Wellmark Blue Cross Blue Shield.
  • Free $15,000 term life insurance policy.
  • 403(b) retirement plan with an 8% employer match after one year.
  • Flexible Spending Account for pretax medical and dependent-care reimbursements.
  • Supplemental accident, critical illness, dental, vision, short-term disability, long-term disability, and voluntary life benefits.
  • Paid Time Off (PTO) and Temporary Medical Leave (TML).
  • Holidays based on employment status.
  • Bereavement leave.
  • Military leave.
  • Jury duty leave.
  • Employee Assistance Program (EAP).
  • Family and Medical Leave Act (FMLA) leave.
  • Student loan forgiveness through the PSLF Program.
  • BVU Partnership educational benefits.
  • Pay on Demand through Dayforce Wallet.
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