DIRECT SUPPORT PROF DRIVER - FT

UCP of Central Arizona•Phoenix, AZ

6d•Onsite

About The Position

The Direct Support Professional provides services that enrich members’ lives in daily living skills, health maintenance, personal care, and behavioral development. The role also drives company vehicles to transport members to and from the program and throughout the community. The employee supports members’ individual service plan goals, promotes respect and self-determination, and participates in program activities and community outings. The position requires safe and attentive member supervision, assistance with personal care and daily living activities, behavior management, emergency response, medication administration following UCP training, and clear communication with members, families, staff, and funding sources. The employee maintains accurate documentation and records, protects confidential information, reports incidents and suspected abuse or neglect as required, and helps maintain clean, safe facilities and vehicles. The employee is accountable to the Program Lead, with support from the Program Manager, and may substitute for supervisory staff or other DSPs when assigned. Work takes place in a center or classroom, in the community, and in company vehicles. The role may involve changing weather, moderate noise, possible exposure to blood-borne pathogens, and encounters with profanity or violent or offensive behavior. Flexibility with work hours may be required. Physical duties include sitting, standing, walking, lifting and transferring members, handling weights up to 50 pounds, and bending, kneeling, squatting, and running. Reasonable accommodations may be made to enable employees with disabilities to perform essential functions.

Requirements

Must be at least 18 years old.
For a driving position, provide a 39-month motor vehicle record demonstrating a good driving record.
Meet agency licensure requirements for fingerprinting, CPS, CPR, First Aid, and DDD when appropriate.
Successfully complete pre-employment criminal background and drug screenings.
Provide three verifiable reference letters.
Be able to lift and transfer members.
For assignments requiring driving, meet driver qualifications established by UCP policy and its insurance carrier.
Complete required training programs and pass associated tests to meet competency requirements.
Have good customer service and communication skills.
Be able to speak, read, and write English.
Have basic computer skills, including data entry, word processing, and spreadsheets.
Demonstrate competency operating an agency transport vehicle.
Have the manual dexterity needed to maintain documentation records.
Be able to assess and provide behavior management in crisis situations and call for assistance when needed.
Be able to physically perform CPR and First Aid.
Meet the physical requirements of sitting, standing, walking, manipulating or lifting weights up to 50 pounds, bending, kneeling, squatting, and running, with appropriate hand-eye coordination, dexterity, vision, and ability to talk and hear.

Nice To Haves

High school diploma or GED equivalent.
Experience working with individuals with disabilities in a private or center-based setting.
Developmental Disabilities Specialist Certificate.
Associate or bachelor’s degree.

Responsibilities

Deliver services consistent with UCP’s mission, vision, and values.
Treat members with respect and encourage self-determination.
Implement members’ ISP goals according to their individual support plans.
Assist members with eating, toileting, daily living skills, and social skills.
Participate actively in program service delivery and related activities.
Support safety skills, including basic first aid and fire drills; respond to emergencies and complete required reports.
Accompany members on community outings and provide appropriate instruction and assistance.
Use appropriate behavior management techniques, including Article 9 training.
Safely transport and assist members in company vehicles to and from the program and in the community.
Communicate professionally with staff, funding sources, members, and members’ families or guardians.
Maintain a professional presence and appearance, including appropriate language, initiative, respect, punctuality, manners, maturity, and consistency.
Address difficult situations positively and seek problem resolution and creative solutions.
Write incident reports and notify the supervisor or lead about incidents within required timelines.
Attend required staff meetings and training.
Administer medication as prescribed by licensed medical professionals and in accordance with UCP medication training.
Collaborate with colleagues and supervisors to improve service to the organization and its programs.
Protect the confidentiality of member information and documentation in accordance with UCP policy, HIPAA, and state and federal law.
Maintain required staff-to-member ratios and appropriate member supervision at all times.
Report suspected or alleged abuse or neglect as required by UCP policy and state law.
Maintain clean environments and remove safety hazards in program facilities and vehicles.
Complete and maintain timely records, including progress reports, mileage logs, maintenance requests, transportation billing logs, attendance sheets, toileting charts, medication records, and skin integrity logs.
Ensure facility, vehicle, and IT maintenance requests are completed according to timelines.
Secure vehicles and protect vehicles and their Garmin and GPS systems.
Follow agency, department, and Division of Developmental Disabilities policies and procedures and applicable state and federal laws and regulations.
Maintain reliable attendance.
Substitute for supervisory staff or DSPs during vacations or absences, or when assigned.
Perform other related duties as assigned.