Direct Support Professional

ICM•Clarksville, AR

About The Position

The Direct Support Professional provides quality care, direction, guidance, and assistance to customers with daily activities and supports them in achieving agreed-upon goals that improve their quality of life and integration into the community. The role includes helping with personal care, meals, medication or treatments, housework, appointments, transportation, and errands; serving as a companion; monitoring customer condition and surroundings for safety; and documenting each shift’s activities online. The position is based in Clarksville, Arkansas, with a schedule of Saturday–Sunday 6 a.m.–10 p.m., Monday–Thursday 8 p.m.–9:30 p.m., and Friday 8 p.m.–10 p.m.

Requirements

  • High school diploma or equivalent.
  • Understand and endorse ICM’s mission and vision.
  • Follow ICM policies, procedures, and Standard Operating Procedures, and seek clarification when needed.
  • Understand and comply with HIPAA regulations.
  • Maintain a clean and orderly work environment.
  • Maintain prompt and regular attendance.
  • Demonstrate quality decision making, effective communication, superior problem solving, interpersonal effectiveness, receptiveness to feedback, positive work ethic, ability to instill trust, and administrative effectiveness.

Responsibilities

  • Provide quality care, direction, guidance, and assistance with daily activities, including bathing and bathroom functions, feeding, menu planning, dressing, grooming, medication, treatments, and housework.
  • Help customers make and keep appointments, provide or arrange transportation for errands, and serve as a companion.
  • Help customers achieve agreed-upon goals to improve quality of life and integration into the community.
  • Provide written daily updates of each shift’s activities using an online platform.
  • Observe the customer’s condition and monitor surroundings, equipment, and materials to ensure safety and success.
  • Perform other duties as assigned.
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