DIRECT SUPPORT PROFESSIONAL

GATEWAY CSB PEO LLC•Brunswick, GA
•Onsite

About The Position

The Direct Support Professional assists individuals receiving services with activities of daily living in a 24-hour, seven-day residential setting. The role provides direct care, supervision, support, and training to promote independence, community integration, health, safety, dignity, and quality of life. The employee observes and documents behavior, assists with personal care and household activities, provides transportation, and implements Individual Service Plans and treatment objectives while delivering person-centered services. The position operates primarily in a residential setting, with routine travel into the community and between Gateway locations. It involves use of standard office equipment, cleaning products and supplies, and household tasks. The role may require non-traditional schedules and remaining at or returning to work during agency incidents or emergencies. No supervisory responsibilities are assigned. Gateway BHS requires pre-employment drug testing and promotes a drug- and alcohol-free work environment.

Requirements

  • Must be at least 21 years of age.
  • High School Diploma or GED equivalent required.
  • Meet one of the following experience or qualification pathways: one year of experience providing social, direct care, or support services to individuals with special needs in a human services setting; Certified Nursing Assistant (CNA) certification; an associate degree in a related field; or two years of equivalent experience providing direct support or human services.
  • Valid Georgia Driver’s License required.
  • Knowledge of state, local, and federal regulations applicable to developmental disability services.
  • Knowledge of personal care, hygiene, health-related support services, basic housekeeping, residential care, safety practices, emergency response procedures, Individual Service Plans, and person-centered service delivery.
  • Ability to observe, monitor, and document behavior accurately; assist and supervise individuals with activities of daily living; develop and implement individual support activities; and evaluate functional abilities and support needs.
  • Ability to operate a motor vehicle safely and efficiently and provide instruction, training, and orientation services.
  • Ability to communicate effectively with individuals, families, coworkers, and providers; maintain accurate records; participate in team meetings and supervision; and respond appropriately to emergencies and crises.
  • Meet and maintain minimum qualification requirements, including applicable certifications, licenses, continuing education, competency validations, and mandatory annual or recurrent training.
  • Ensure licensure and certification remain current and active without suspension or revocation throughout employment.
  • Pass mandatory pre-employment drug testing.
  • Physical ability to frequently walk, stand, kneel, bend, and reach; occasionally climb, balance, and stoop; frequently lift or move up to 15 pounds; and lift or move up to 50 pounds approximately 15% of the time.
  • Ability to sit for limited periods while using a computer and frequently use fine hand-eye coordination, hearing, and visual acuity.
  • Ability to travel between Gateway locations and community settings.

Responsibilities

  • Arrange needed medical care and assist individuals in obtaining healthcare services.
  • Assist in developing and implementing Individual Service Plans and treatment plans.
  • Provide care, companionship, supervision, and support during illness, adjustment, family disruption, or life transitions.
  • Counsel and advise individuals about behavioral concerns, problem-solving, and daily decision-making.
  • Provide instruction and training in activities of daily living in individual and group settings.
  • Observe, monitor, and document individual behavior and progress; report significant changes in condition or behavior to appropriate supervisory personnel.
  • Participate in case reviews and treatment team meetings to evaluate needs and service effectiveness.
  • Perform household duties, including cleaning, laundry, dishwashing, and errands.
  • Assist with meal planning, grocery shopping, food preparation, and special dietary needs.
  • Prepare and maintain records regarding services provided, individual progress, and behavioral observations.
  • Provide transportation to appointments, activities, and community-based services.
  • Follow agency policy and departmental protocol regarding the Self-Administration of Medication.
  • Provide direct care and support services in a residential setting, including assistance with personal care, hygiene, nutrition, and daily living activities.
  • Promote community participation and social engagement, and support individual independence, dignity, and quality of life.
  • Maintain a safe, clean, and healthy living environment and observe health, safety, security, and sanitation policies; report hazards or concerns.
  • Participate in team meetings, supervision sessions, and service-planning activities.
  • Use agency property appropriately and only for authorized business purposes.
  • Comply with attendance, scheduling, leave, Fair Labor Standards Act, workplace conduct, and applicable departmental procedures; submit leave requests and accurate timesheets and payroll documentation by established deadlines.
  • Maintain a neat and professional appearance and keep required licensure, certifications, and training current.
  • Be available to remain at or return to work during agency incidents or emergencies and work non-traditional schedules as needed to support agency operations.
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