Direct Support Professional/GREENEVILLE

Support Solutions•Greeneville, TN
•$15 - $15•Onsite

About The Position

The Direct Support Professional provides person-centered support to individuals with disabilities, helping them lead self-directed lives and develop or maintain skills that improve their quality of life. The role supports the agency’s mission of ensuring that supported individuals are happy, healthy, and safe, and can enjoy life to the fullest extent possible. Work takes place primarily in a home environment and also in community, work, and outdoor settings. The position supports individuals with personal care, daily routines, Individual Support Plan outcomes, community integration, preferred activities, and skill development for greater independence. Duties also include transportation, meal preparation, medication storage and administration, household tasks, documenting progress and shift notes in an electronic records system, attending required training, and maintaining confidentiality. The position may require additional hours beyond 40 per week.

Requirements

  • Must be at least 21 years old.
  • Must be able to read and write effectively.
  • ECF staff must have a high school diploma or GED.
  • Must hold a valid driver’s license and maintain an acceptable driving record throughout employment.
  • Must meet state and local requirements for criminal background checks, sexual offender checks, abuse registry checks, and drug and felony offender listings.
  • Must meet all training requirements and keep training current.
  • Effective verbal and written communication skills.
  • Effective organizational skills and ability to complete heavy workloads within established time frames, including with frequent interruptions or distractions.
  • Effective interpersonal skills and ability to establish and maintain cooperative working relationships and interact appropriately in varied contexts.
  • Ability to maintain confidentiality in matters involving clients and employees.
  • Ability to perform varied duties and adapt to changing tasks, technology, techniques, environmental factors, physical demands, and work situations.
  • Must provide medical records required by governing entities and agency policy; examples include TB skin tests, hepatitis B vaccinations, and flu vaccinations.
  • Ability to stand and/or walk for prolonged periods and sit for short or long periods.
  • Ability to occasionally stoop, kneel, crouch, reach, bend, and climb as needed.
  • Ability to drive and travel short distances for appointments, community outings, meetings, and training.
  • Ability to perform CPR compressions, abdominal thrusts, CPI techniques, and pursue a person on foot when needed to prevent injury.
  • Must have the required use of all five senses; vision must support close and distant viewing, depth perception, shifting focus between documents and computer or tablet data entry, and operating a vehicle.
  • Ability to talk and listen for prolonged periods, in person and by telephone.
  • Ability to lift more than 50 pounds to assist with transfers and repositioning of individuals requiring total care.
  • Must maintain valid Medication Certification throughout employment.
  • Must maintain valid CPR/First Aid Certification throughout employment.
  • Must maintain valid CPI training throughout employment, if required.
  • Valid automobile insurance is required for employees working in homes where the agency does not provide a vehicle; proof must be provided before transfer to such a home and may be requested regardless of site.

Responsibilities

  • Support individuals with personal care and daily routines and help them achieve outcomes in their Individual Support Plans.
  • Respect each supported person’s worth and dignity, support their choices, and promote self-direction.
  • Provide person-centered support that helps individuals pursue their goals, establish relationships, and connect with their communities.
  • Accompany and safely transport supported individuals to events, job sites, medical appointments, and community activities using agency vehicles, personal vehicles, or public transportation; arrange alternate transportation when needed for safety.
  • Ensure appropriate use of individuals’ and agency resources, including funds, vehicles, buildings, utilities, equipment, food, and supplies.
  • Attend assigned training meetings.
  • Prepare meals according to scheduled menus.
  • Perform daily activities or teach individuals daily living and personal skills that promote independence.
  • Work toward individual outcomes and document progress consistently.
  • Use the electronic records system and complete required daily shift notes.
  • Follow customer service standards when communicating with supported individuals, their families, conservators, vendors, ISCs, case managers, and others.
  • Oversee storage and administration of medications.
  • Assist with personal grooming, as desired by the individual, and support independence with grooming where possible.
  • Assist individuals with keeping the home clean and doing laundry, as desired by the individual.
  • Protect the confidentiality of supported individuals.
  • Perform other duties as assigned by supervisors, managers, or authorized staff.
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