Direct Support Professional

InCommunity•, GA

23d•$12 - $14•Onsite

About The Position

InCommunity seeks a Direct Support Professional (DSP) to support individuals with intellectual and developmental disabilities in living safe, healthy, and joyful lives in their communities. The DSP is expected to model and promote the organization’s mission and values, including integrity, service, respect, and the dignity of every individual. The role supports individuals in residential homes, day programs, and community settings, including outings throughout the Metro Atlanta area. The DSP assists individuals with engagement, inclusion, personal goals, activities of daily living, health and well-being, safety, meals, and household responsibilities. The position requires respectful communication, accurate documentation, teamwork, confidentiality, and adherence to individual support plans, medical protocols, company procedures, and regulatory requirements. Schedules may include evenings, weekends, holidays, and overnight shifts depending on the needs of the individuals supported. Frequent travel throughout Metro Atlanta is required.

Requirements

A high school diploma or equivalent is preferred.
At least six months of experience in developmental disabilities, mental health, or aging services is preferred.
Personal or volunteer experience supporting individuals with disabilities may be considered.
A valid driver’s license and compliance with company driving standards are required if applicable.
Ability to perform frequent standing, walking, bending, reaching, and lifting.
Ability to assist individuals with mobility needs, including transfers involving wheelchairs, beds, and vehicles, using proper lifting techniques or mechanical lifts.
Ability to lift or move items or individuals weighing up to 25 pounds; occasionally more with team assistance or mechanical support.
Ability to perform household tasks such as cleaning, laundry, meal preparation, and light maintenance.
Ability to respond quickly and effectively to emergencies, including fire drills, medical incidents, and behavioral interventions.
Visual and auditory acuity to support individuals’ safety and observe changes in behavior or health.
Ability to safely operate a motor vehicle if assigned to transport individuals.
Frequent travel throughout the Metro Atlanta area is required.

Nice To Haves

High school diploma or equivalent.
At least six months of experience in developmental disabilities, mental health, or aging services.
Personal or volunteer experience supporting individuals with disabilities.

Responsibilities

Interact respectfully with individuals and respond appropriately to verbal and nonverbal communication.
Encourage and assist individuals in participating in home and community activities that reflect their interests and choices.
Support individuals in identifying and working toward personal goals based on their Individual Support Plans (ISPs).
Teach and assist with activities of daily living, including cooking, cleaning, and personal hygiene.
Promote relationships with individuals’ families and friends, including helping coordinate visits and special events.
Respect individuals’ and families’ religious or spiritual practices and choices.
Model appropriate behavior and communication while maintaining professionalism and respect.
Maintain a safe and comfortable home environment and support individuals’ personal choices.
Safely transport individuals in accordance with company and regulatory procedures.
Read and follow ISPs, medical protocols, and communication logs.
Monitor and accurately document individuals’ daily activities, health concerns, and behavioral changes.
Support personal hygiene, grooming, and dressing according to individuals’ needs and preferences.
Observe changes in health status and promptly report concerns to supervisors or nursing staff.
Follow medical instructions, medication guidelines, and treatment plans as directed.
Accompany individuals to medical appointments and support communication with healthcare providers.
Provide physical assistance as needed, including safely using mechanical lifts and other equipment.
Follow safety and emergency procedures, including evacuation drills; maintain clear walkways and exits; and know how to use emergency equipment.
Use adaptive and medical equipment properly as trained.
Assist with meal planning, grocery shopping, food preparation, and cleanup; prepare meals according to menus, nutrition guidance, and dietary needs.
Encourage family-style meals and positive mealtime conversation, and follow food safety and labeling procedures.
Maintain clean, organized, and safe homes; complete cleaning checklists and laundry duties.
Keep company vehicles clean and fueled and maintain required vehicle documentation.
Seek guidance when unsure about procedures or responsibilities and communicate respectfully with coworkers.
Collaborate with the team to provide consistent, quality care and demonstrate flexibility during emergencies or unexpected situations.
Maintain confidentiality and refrain from gossip or sharing sensitive information.
Be punctual, remain on duty until properly relieved, and follow attendance and scheduling policies.
For overnight shifts, stay awake and alert, complete checklist and household duties, check on individuals at designated times, support morning routines when applicable, and follow health protocols.