Direct Support Professional

InCommunity•South Fulton, GA

20d•$12 - $13

About The Position

InCommunity seeks a Direct Support Professional (DSP) to support individuals with intellectual and developmental disabilities in living safe, healthy, and joyful lives in their communities. The DSP is expected to model and promote the organization’s mission and values, including integrity, service, respect, and the dignity of every individual. The position is full-time, based in Atlanta, Georgia, and assigned to an overnight shift. It requires frequent travel throughout the Metro Atlanta area. The DSP supports individuals’ engagement, inclusion, health, daily living, personal goals, and relationships. The role includes following individual support plans and medical protocols, documenting activities and changes, assisting with meals and household tasks, maintaining safety, and communicating effectively with colleagues and supervisors. Overnight responsibilities include remaining awake and alert, completing scheduled checks and assigned tasks, and supporting morning routines when applicable. Work is primarily performed in community residential homes, day programs, and other community settings, with community outings and transportation as needed. The role may involve household conditions, varying weather, public spaces, and interaction with individuals who may display challenging behaviors. Frequent physical activity and the ability to respond effectively to emergencies are required. Reasonable accommodations may be made in accordance with the ADA and organizational policy.

Requirements

A valid driver’s license and compliance with company driving standards, if applicable.
Ability to safely operate a motor vehicle if assigned to transport individuals.
Ability to assist individuals with mobility needs, including transfers using proper lifting techniques or mechanical lifts.
Ability to lift or move items or individuals weighing up to 25 pounds; occasionally more with team assistance or mechanical support.
Ability to perform household tasks such as cleaning, laundry, meal preparation, and light maintenance.
Ability to respond quickly and effectively to emergencies, including fire drills, medical incidents, or behavioral interventions.
Visual and auditory acuity to support safety and observe changes in behavior or health.
Frequent standing, walking, bending, reaching, and lifting are required.
Ability to remain awake and alert throughout overnight shifts.

Nice To Haves

High school diploma or equivalent preferred.
At least six months of experience in developmental disabilities, mental health, or aging services preferred.
Personal or volunteer experience supporting individuals with disabilities may be considered.

Responsibilities

Interact respectfully with individuals and attend to verbal and nonverbal communication.
Encourage and assist individuals in participating in home and community activities that reflect their interests and choices.
Support individuals in identifying and pursuing personal goals based on their Individual Support Plans (ISPs).
Teach and assist with activities of daily living, including cooking, cleaning, and personal hygiene.
Promote relationships with individuals’ families and friends, including coordinating visits and participation in special events.
Respect individuals’ and families’ religious or spiritual practices and choices.
Model professional, respectful behavior and communication.
Maintain a safe and comfortable home environment and support individuals’ personal choices.
Transport individuals safely in accordance with company and regulatory procedures.
Read and follow each individual’s ISP, medical protocols, and communication logs.
Monitor and document daily activities, health concerns, and behavioral changes accurately.
Assist with hygiene, grooming, and dressing according to individuals’ needs and preferences.
Observe changes in health status and promptly report concerns to supervisors or nursing staff.
Follow medical instructions, medication guidelines, and treatment plans as directed.
Accompany individuals to medical appointments and support communication with healthcare providers.
Provide physical assistance as needed, including safely using mechanical lifts or other equipment.
Follow safety and emergency procedures, participate in evacuation drills, keep walkways and exits clear, and know how to use emergency equipment.
Use adaptive and medical equipment properly as trained.
Assist with meal planning, grocery shopping, food preparation, and cleanup.
Prepare meals according to menus, nutrition guidelines, and individual dietary needs; encourage positive mealtime interactions and follow food safety and labeling procedures.
Maintain a clean, organized, and safe home; complete cleaning checklists and laundry duties.
Keep company vehicles clean and fueled and maintain proper vehicle documentation.
Seek guidance when unsure about procedures or responsibilities and communicate respectfully with coworkers.
Collaborate with the team to provide consistent, quality care and demonstrate flexibility during emergencies or unexpected situations.
Maintain confidentiality and refrain from gossip or sharing sensitive information.
Arrive punctually and prepared, remain on duty until properly relieved, and follow attendance and scheduling policies.
For overnight shifts, remain awake and alert; follow the Overnight Shift Checklist; check on individuals at designated times; provide assistance and morning-routine support as needed; contact supervisors about health concerns; and complete assigned household duties before shift end.
Travel frequently throughout the Metro Atlanta area.