Direct Support Professional

Shine Bright Care•Fairbanks, AK

12d

About The Position

The Direct Support Professional provides ongoing services to clients and individuals with needs in their homes or communities. The role focuses on keeping individuals safe, supporting individualized goals, and completing daily documentation. The professional models positive behavior and work ethics, maintains friendly but professional relationships and appropriate boundaries, and communicates with the team about service needs and expectations. The position supports service recipients with high needs by implementing and monitoring service plans, coordinating with families and team members, and maintaining comprehensive documentation. It promotes strengths-based, community-based care in the most appropriate and least restrictive setting, and helps individuals transition through life domains, services, levels of care, and into adulthood. The role also includes coordinating transportation, participating in safety and crisis planning when necessary, and consulting a supervisor or clinical consultant when support is needed beyond the DSP’s capabilities. Work takes place indoors in a home and/or community setting. The schedule varies and may include day, swing, or overnight hours. Competitive pay is offered, along with paid time off after one year of service, healthcare, dental, and vision benefits.

Requirements

Must be at least 18 years of age.
Must meet the requirements for the position set out in 7 AAC 125.010–7 AAC 125.199.
Must pass a criminal background check requested under the applicable section, unless the department grants a variance under 7 AAC 10.935.
Must not have been denied a health care provider license or certification for a reason related to patient services described in 7 AAC 105–7 AAC 160, or ever had a license or certification revoked.
Must be able to independently assist the recipient with the specific activities of daily living under 7 AAC 125.030 and services provided to the recipient.
Must be able to attend training and obtain a First Aid card issued by the American Red Cross, American Heart Association, or another agency approved by the Department of Seniors and Disability Services.
Must be able to attend Mandt training.
Must be reliable and dependable.
Strong interpersonal and customer service skills.
Knowledge of HIPAA requirements for safeguarding confidential medical and personal records.
Ability to document interventions used and individual responses descriptively in a database.
Working knowledge of signs and symptoms of common illnesses and conditions.
Effective written and oral communication skills.
Ability to consistently attend work and be on time.
Ability to maintain confidential working relationships.
Excellent personal organizational skills.
Ability to follow oral and written instructions.
Ability to communicate effectively and maintain a positive attitude in difficult situations.

Nice To Haves

Experience documenting in the Therap database is preferred.
Confirmed industry service with advanced training in behavioral, medical, or caregiver services is preferred.

Responsibilities

Manage services for service recipients and their individuals with high needs.
Meet productivity standards.
Implement service plans and complete comprehensive documentation, including staffing notes, contact notes, and other documentation related to individual goals and objectives.
Promote a strengths-based perspective and empower children and individuals to reach desired outcomes.
Engage children, individuals, and identified informal and formal supports within the Framework.
Develop individualized service plans collaboratively with family and team members, including measurable objectives and action steps that reflect family needs, vision, and strengths.
Develop comprehensive crisis and safety plans, when necessary, within the Child and Family Team.
Monitor service delivery to ensure it addresses service plan goals.
Maintain general knowledge of services and supports available inside and outside the agency.
Coordinate transportation for service recipients.
Interact professionally with stakeholders.
Work within the Child and Family Team to promote community-based care in the most appropriate and least restrictive setting.
Assist individuals in transitioning through life domains, services, levels of care, and into adulthood.
Prepare quality written documentation with correct spelling and grammar and appropriate use of behavioral health acronyms and therapeutic terminology.
Demonstrate teamwork and shared leadership.
Communicate positively and supportively with team members, supervisors, and other employees; return emails and phone calls within 24 hours.
Carry a cell phone and be reachable during work hours.
Consult a supervisor or clinical consultant when support is needed beyond the DSP’s capabilities.
Submit documentation according to agency standards.
Maintain regular, reliable attendance and punctuality for scheduled events.
Follow administrative tasks outlined in agency policies and procedures.
Safeguard confidential medical and personal records.
Attend training and obtain an approved First Aid card.
Attend Mandt training.