Direct Support Professional

ICM • Lamar, AR

27d

About The Position

The Direct Support Professional provides quality care, guidance, and assistance to customers with daily activities and supports their safety, independence, quality of life, and integration into the community. The role includes helping customers with personal care, household tasks, appointments, transportation, and errands, as well as documenting shift activities and monitoring customer conditions and surroundings.

This is a flex 40-hour position in Lamar, Arkansas. Employees are expected to understand and endorse ICM’s mission and vision, follow its policies and procedures, comply with HIPAA regulations, maintain a clean and orderly work environment, and maintain prompt and regular attendance.

Requirements

• High school diploma or equivalent.
• Understand and endorse ICM’s mission and vision.
• Comply with HIPAA regulations.
• Maintain prompt and regular attendance.
• Demonstrate quality decision making, effective communication, superior problem solving, interpersonal effectiveness, receptiveness to feedback, a positive work ethic, ability to instill trust, and administrative effectiveness.

Responsibilities

• Provide care, direction, guidance, and help with daily activities, including bathing, bathroom functions, feeding, menu planning, dressing, grooming, medication, treatments, and housework.
• Help customers make and keep appointments, provide or arrange transportation for errands, and serve as a companion.
• Help customers achieve agreed-upon goals to improve quality of life and integration into the community.
• Provide written daily updates of each shift’s activities using an online platform.
• Observe customers’ conditions and monitor surroundings, equipment, and materials to ensure safety and success.
• Perform other duties as assigned.
• Follow ICM policies, procedures, and Standard Operating Procedures; seek clarification when needed.
• Comply with HIPAA regulations and maintain a clean and orderly work environment.
• Maintain prompt and regular attendance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED