Direct Support Professional 1 (DSP 1)

Bridgewell•Billerica, MA

About The Position

Bridgewell is seeking a Direct Support Professional to support people with developmental, physical, and psychiatric disabilities in a residential program. The role provides daily supervision, intervention, and skills training in activities of daily living at home and in the community. People supported may require physical assistance or accommodations. Depending on program needs, employees may receive specialized training to provide enhanced supervision or interventions, including behavioral support or enhanced medical care. Specialized certifications or training may be required in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare. The schedule is Saturday and Sunday, 3:00 p.m. to 9:00 p.m., for 12 hours per week. The role requires maintaining required documentation and training, supporting people’s medical, clinical, and financial needs, and complying with applicable regulatory standards and Bridgewell policies. Employees may also take on program safety or human-rights roles. Bridgewell offers medical, dental, and vision benefits; paid time off that includes the employee’s birthday; a collaborative work environment; training and development opportunities; additional compensation for on-call rotations; and professional growth opportunities. Employment requires acceptable CORI results according to Bridgewell policy. Reasonable accommodations may be available, subject to the needs of people served and program safety considerations.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Excellent written and oral communication skills.
  • Strong organizational and problem-solving skills.
  • Computer literacy, including proficient use of Microsoft products such as email, Word, and Excel, and agency web-based applications.
  • Valid U.S. driver’s license and at least one year of driving experience in the United States.
  • Ability to drive a large and/or wheelchair van, including a 12-passenger van.
  • Ability to climb stairs and physically assist people with movement and personal-care routines, including lifting, balanced support, and physical intervention when needed.
  • Ability to assist people who may weigh more than 200 pounds, including with toileting, tub or shower entry and exit, and transfers into and out of wheelchairs.
  • Ability to meet the physical demands of care and safety interventions, subject to reasonable accommodation and program safety requirements.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities is preferred.
  • Specialized certifications or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare may be required depending on program needs.

Responsibilities

  • Provide support and skills training in activities of daily living.
  • Help people make decisions, develop skills, and foster independence.
  • Provide services in accordance with applicable regulatory standards and Bridgewell policies and procedures.
  • Assist with medical, clinical, and financial needs.
  • Transport or accompany people to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady-care calls when applicable to awake overnight shifts.
  • Help people access community resources and recreational opportunities.
  • Administer medications according to MAP regulations, as applicable.
  • Maintain mandatory and program-required certifications and training, including applicable FA/CPR, PABC, and MAP certifications.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program’s Fire Safety Officer, Safety Coordinator, or Human Rights Officer, as assigned.
  • Comply with Bridgewell’s Safety Checks Policy.
  • Attend and participate in program staff and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Generous paid time off, including the employee’s birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities.
  • Additional compensation for on-call rotations.
  • Professional development and growth opportunities.
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