Direct Support Professional 1 (DSP 1)

Bridgewell • Billerica, MA

9d

About The Position

Bridgewell is seeking a Direct Support Professional to support people with developmental, physical, and psychiatric disabilities according to the needs of the assigned residential program. The role provides daily intervention, supervision, and skills training in activities of daily living in home and community settings. People supported may need physical assistance or accommodations. Staff receive specialized training and may be required to hold certifications or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare, depending on program needs.

The schedule is Monday 6:00 a.m.–3:00 p.m., Tuesday–Thursday 6:00 a.m.–9:00 a.m., and Friday 6:00 a.m.–3:00 p.m., totaling 27 hours per week. The position requires acceptable CORI results in accordance with Bridgewell policy. Reasonable accommodation may be made for qualified individuals, subject to the needs of the people served and program safety considerations.

Requirements

• High school diploma or GED, or at least 5 years of verified experience in the same position.
• Excellent written and oral communication skills for clear and articulate documentation.
• Strong organizational and problem-solving skills.
• Computer literacy, including proficiency with Microsoft products such as Email, Word, and Excel, and agency web-based applications.
• Ability to drive a large and/or wheelchair van.
• Valid U.S. driver's license and at least one year of driving experience in the United States.
• Ability to climb stairs and physically assist people served, including lifting, balanced support, and physical intervention when needed. Assistance may involve people weighing more than 200 pounds and mobility, bathroom, bathing, wheelchair transfers, behavioral, or medical needs.
• Ability to drive a 12-passenger van.
• Acceptable CORI results according to Bridgewell policy.

Nice To Haves

• At least 1 year of experience working with people with developmental or psychiatric disabilities is preferred.
• Specialized certifications or training in PABC, ABA techniques, autism, behavioral support, or healthcare may be required depending on program needs.

Responsibilities

• Support people served with skills training in activities of daily living during assigned shifts.
• Create opportunities for people served to make decisions, develop skills, and foster independence.
• Provide services in accordance with applicable regulatory standards and Bridgewell policies and procedures.
• Assist with medical, clinical, and financial needs.
• Transport and accompany people served to medical, recreational, and other activities outside the program as needed.
• Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
• Complete assigned household cleaning duties.
• Conduct steady care calls on awake overnight shifts, as applicable.
• Help people served access community resources and recreational opportunities.
• Administer medications according to MAP regulations, as applicable.
• Maintain mandatory and program-required certifications and training, including applicable FA/CPR, PABC, and MAP credentials.
• Develop positive relationships with guardians, family members, and other stakeholders.
• Serve as the program's designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer.
• Comply with Bridgewell's Safety Checks Policy.
• Attend and participate in program staff and supervision meetings.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• Generous paid time off, including the employee's birthday.
• Collaborative work environment that values new insight and personal contributions.
• Training and development opportunities across Bridgewell programs.
• Additional compensation for on-call rotations.
• Opportunities for professional development and growth.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED