Direct Support Professional

ICM•North Little Rock, AR

11d•Onsite

About The Position

The Direct Support Professional provides quality care, direction, guidance, and assistance to customers with daily activities, including bathing and bathroom functions, feeding, menu planning, dressing, grooming, taking medication and/or administering treatments, and housework. The role helps customers make and keep appointments, provides or arranges transportation for errands, and offers companionship. The professional supports customers in achieving agreed-upon goals that improve quality of life and community integration. The position also requires written daily shift updates through an online platform and observing customer condition and surroundings—including equipment and materials—to ensure safety and success. Other duties may be assigned. The schedule is Tuesdays and Thursdays, 10 a.m. to 4 p.m., in North Little Rock, Arkansas. Employees are expected to understand and endorse ICM’s mission and vision; follow ICM policies, procedures, and SOPs; comply with HIPAA regulations; maintain a clean and orderly work environment; and maintain prompt and regular attendance. A high school diploma or equivalent is required.

Requirements

High school diploma or equivalent.
Understand and endorse ICM’s mission and vision.
Comply with ICM policies, procedures, Standard Operating Procedures, and HIPAA regulations.
Maintain prompt and regular attendance.
Demonstrate quality decision making, effective communication, superior problem solving, interpersonal effectiveness, receptiveness to feedback, a positive work ethic, ability to instill trust, and administrative effectiveness.

Responsibilities

Provide quality care, direction, guidance, and assistance with customers’ daily activities, including bathing, bathroom functions, feeding, menu planning, dressing, grooming, medication, treatments, and housework.
Help customers make and keep appointments, provide or arrange transportation for errands, and serve as a companion.
Help customers achieve agreed-upon goals to improve quality of life and integration into the community.
Write daily updates of each shift’s activities using an online platform.
Observe the customer’s condition and monitor surroundings, equipment, and materials to ensure safety and success.
Perform other duties as assigned.
Follow ICM policies, procedures, and Standard Operating Procedures, and ask for clarification when needed.
Comply with HIPAA regulations.
Maintain a clean and orderly work environment.
Maintain prompt and regular attendance.