Direct Support Professional

ICM • London, AR

24d

About The Position

The Direct Support Professional provides quality care, direction, guidance, and assistance to customers with daily activities, including bathing and bathroom functions, feeding, menu planning, dressing, grooming, taking medication and/or administering treatments, and housework. The role also helps customers make and keep appointments, provides or arranges transportation for errands, and offers companionship. The employee supports customers in achieving agreed-upon goals to improve quality of life and integration into the community. The position includes providing written daily shift updates through an online platform and observing customers’ conditions and surroundings to promote safety and success, including monitoring equipment and materials. Other duties may be assigned.

Requirements

• High school diploma or equivalent.
• Understand and endorse ICM’s mission and vision.
• Follow ICM policies, procedures, and Standard Operating Procedures, and seek clarification when needed.
• Understand and comply with HIPAA regulations.
• Maintain a clean and orderly work environment.
• Maintain prompt and regular attendance.
• Demonstrate quality decision making, effective communication, superior problem solving, interpersonal effectiveness, receptiveness to feedback, a positive work ethic, ability to instill trust, and administrative effectiveness.

Responsibilities

• Provide care, direction, guidance, and assistance with customers’ daily activities, including bathing, bathroom functions, feeding, menu planning, dressing, grooming, medication, treatments, and housework.
• Help customers make and keep appointments, arrange or provide transportation for errands, and provide companionship.
• Help customers achieve agreed-upon goals to improve quality of life and community integration.
• Write daily updates of each shift’s activities using an online platform.
• Observe customers’ conditions and monitor surroundings, equipment, and materials to ensure safety and success.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED