Direct Support Professional

InCommunity•, GA
•$16 - $17

About The Position

InCommunity’s Direct Support Professional (DSP) supports individuals with intellectual and developmental disabilities to live safe, healthy, and joyful lives in their communities. Employees are expected to model and promote the organization’s mission and values of integrity, service, and respect for each individual’s dignity. The DSP supports individuals’ engagement, inclusion, personal goals, daily living activities, health, and well-being. The position also includes maintaining a safe and clean home environment, preparing meals, following safety and medical procedures, communicating with coworkers and supervisors, and meeting attendance and scheduling expectations. The role has no supervisory duties and requires frequent travel throughout the Metro Atlanta area.

Requirements

  • Valid driver’s license and ability to meet company driving standards, if applicable.
  • Ability to perform frequent standing, walking, bending, reaching, and lifting.
  • Ability to assist individuals with mobility needs, including transfers using proper lifting techniques or mechanical lifts.
  • Ability to lift or move items or individuals weighing up to 25 pounds, occasionally more with team assistance or mechanical support.
  • Ability to perform household tasks such as cleaning, laundry, meal preparation, and light maintenance.
  • Ability to respond quickly and effectively to emergencies, including fire drills, medical incidents, or behavioral interventions.
  • Visual and auditory acuity sufficient to support individuals’ safety and observe changes in behavior or health.
  • Ability to safely operate a motor vehicle if assigned to transport individuals.
  • High school diploma or equivalent preferred.
  • At least six months of experience in developmental disabilities, mental health, or aging services preferred; personal or volunteer experience supporting individuals with disabilities may be considered.

Nice To Haves

  • High school diploma or equivalent.
  • At least six months of experience in developmental disabilities, mental health, or aging services.
  • Personal or volunteer experience supporting individuals with disabilities may be considered.

Responsibilities

  • Interact respectfully with individuals and remain aware of verbal and nonverbal communication.
  • Encourage and assist individuals in participating in home and community activities that reflect their interests and choices.
  • Support individuals in identifying and working toward personal goals based on their Individual Support Plans (ISPs).
  • Teach and assist with activities of daily living, including cooking, cleaning, and personal hygiene.
  • Promote relationships with individuals’ families and friends, including helping coordinate visits and special events.
  • Respect individuals’ and families’ religious or spiritual practices and choices.
  • Model appropriate behavior and communication, maintaining professionalism, self-control, and a respectful tone.
  • Maintain a safe and comfortable home environment while supporting individuals’ personal choices.
  • Safely transport individuals in accordance with company and regulatory safety procedures.
  • Read and follow ISPs, medical protocols, and communication logs.
  • Monitor and accurately document individuals’ daily activities, health concerns, and behavioral changes.
  • Support personal hygiene, grooming, and dressing according to individual needs and preferences.
  • Observe changes in health status and promptly report concerns to supervisors or nursing staff.
  • Follow medical instructions, medication guidelines, and treatment plans as directed.
  • Accompany individuals to medical appointments and support effective communication with healthcare providers.
  • Provide physical assistance as needed, including safely using mechanical lifts and other equipment.
  • Follow safety and emergency procedures, including evacuation drills; maintain clear walkways and exits; and use emergency equipment as needed.
  • Assist with meal planning, grocery shopping, food preparation, and cleanup.
  • Prepare meals according to menus, nutrition guidelines, and individual dietary needs; follow food safety and labeling procedures.
  • Maintain a clean, organized, and safe home; complete assigned cleaning checklists and laundry duties.
  • Keep company vehicles clean and fueled, and complete vehicle documentation.
  • Seek guidance from supervisors or coordinators when unsure about procedures or responsibilities.
  • Communicate respectfully and effectively with coworkers, collaborate to provide consistent care, and cooperate during emergencies or unexpected situations.
  • Maintain confidentiality and avoid gossip or sharing sensitive information.
  • Be punctual and prepared to start shifts on time, remain on duty until properly relieved, and follow attendance and scheduling policies.
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