Crisis Direct Support Professional - $700 Bonus

Genesis Group Homes • Hermantown, MN

36d • $0 - $25

About The Position

The Direct Support Professional (DSP) works in an adult crisis group home, a short-term, highly supportive residential setting for adults experiencing emotional, behavioral, or mental health crises. The program focuses on stabilization rather than long-term placement, helping individuals return home or transition to a more appropriate setting once stable and an individualized plan is in place. Individuals may display challenging behaviors, verbal aggression, physical aggression, or elopement, so employees must follow training, policies, and care plans.

DSPs support people with developmental disabilities, mental health needs, and physical disabilities in their homes and communities. They provide encouragement and guidance to help individuals pursue personal goals, maintain independence, build relationships, and participate in community life. The role requires teamwork, calm problem-solving during crisis situations, and a person-centered approach.

A $700 retention bonus is payable in two installments: the first after 90 days of employment and the remaining balance at 120 days. Paid training is conducted at the Brooklyn Park office and led by Synova Group employees. The position is non-exempt and reports to the House Supervisor.

Requirements

• Be at least 18 years of age.
• Possess a valid driver’s license, reliable transportation, and maintain a clean driving record.
• Have access to an insured vehicle.
• Successfully pass a DHS background study.
• Have basic computer skills for documentation and communication.
• Be comfortable problem-solving and staying calm under pressure.

Nice To Haves

• High school diploma or GED.
• Experience working with individuals with disabilities.
• Previous experience as a Direct Support Professional or in behavioral health.
• Experience working with adults who have behavioral, developmental, or mental health diagnoses.
• Comfort responding to crisis situations and managing physically aggressive behaviors using approved intervention techniques.
• Passion for helping others, dependability, and an ability to build trust and meaningful relationships.

Responsibilities

• Build meaningful relationships and support individuals in developing friendships and community connections.
• Assist with daily routines, including cooking, household tasks, personal care, hygiene, social activities, and leisure activities.
• Support individuals with health and safety needs, money management, and behavior support strategies.
• Administer medications according to training and company procedures.
• Provide transportation to appointments, activities, and community outings.
• Document services, activities, and important events using an online documentation system.
• Encourage independence while providing the level of support each individual needs.
• Follow training, policies, and care plans when supporting individuals with complex needs and crisis behaviors.

Benefits

• $700 retention bonus, payable in two installments after 90 and 120 days of employment.
• PTO.
• Paid holidays.
• Health insurance.
• Dental insurance.
• Life insurance.
• Disability insurance.
• Paid training.
• Growth opportunities and potential for internal promotion.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed