About The Position

The Direct Support Professional provides quality care, direction, guidance, and assistance to customers with daily activities, including bathing and bathroom functions, feeding, menu planning, dressing, grooming, taking medication or administering treatments, and housework. The role also supports customers in making and keeping appointments, provides or arranges transportation for errands, and offers companionship. The professional helps customers achieve agreed-upon goals to improve their quality of life and integration into the community. The position requires providing written daily updates about each shift’s activities through an online platform and observing the customer’s condition and surroundings to help ensure safety and success, including monitoring equipment and materials. Other duties may be assigned.

Requirements

  • High school diploma or equivalent.
  • Understand and endorse ICM’s mission and vision.
  • Follow ICM policies, procedures, and Standard Operating Procedures, and ask for clarification when needed.
  • Understand and comply with HIPAA regulations.
  • Maintain a clean and orderly work environment.
  • Maintain prompt and regular attendance.

Responsibilities

  • Provide quality care, direction, guidance, and assistance with daily activities such as bathing, bathroom functions, feeding, menu planning, dressing, grooming, medication, treatments, and housework.
  • Help customers make and keep appointments.
  • Provide or arrange transportation for errands and serve as a companion.
  • Help customers achieve agreed-upon goals that improve quality of life and community integration.
  • Write daily updates of each shift’s activities using an online platform.
  • Observe customers’ conditions and monitor surroundings, equipment, and materials to ensure safety and success.
  • Perform other duties as assigned.
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