About The Position

The Direct Support Professional (DSP) provides personalized support to people with disabilities, helping them participate meaningfully in their communities and achieve personal goals. The role involves helping individuals identify and express their needs, implementing services according to person-centered plans, and fostering independence and self-advocacy. DSPs seek to understand each person’s history, social and family networks, and aspirations, and provide support with compassion and respect. The position works under supervision and follows established guidelines to deliver high-quality care and advocacy. For Deaf and Hard of Hearing programs, employees must be fluent in American Sign Language (ASL); the stated requirement to talk and hear does not apply. The position has no supervisory responsibilities.

Requirements

  • High school diploma or equivalent.
  • At least 18 years of age.
  • Must meet all pre-employment screening requirements, including criminal background screening, registry checks, drug testing, education verification, and any position-specific credentialing.
  • Compassionate, patient, and dedicated to person-centered support.
  • Strong communication and interpersonal skills.
  • Ability to foster independence while providing necessary support.
  • Knowledge of disability rights, self-advocacy, and community integration principles.
  • Ability to maintain accurate records and follow regulatory guidelines.
  • For Deaf and Hard of Hearing programs, fluency in American Sign Language (ASL) is required.
  • Must regularly lift and carry up to 20 lbs. and occasionally pull at least 40 lbs.
  • Must be able to squat, kneel, crawl, crouch, climb, and stoop as part of regular duties.
  • Must be able to use hands and fingers to handle or operate objects, tools, or controls.
  • Must be able to stand and walk for extended periods.
  • Must demonstrate CPR proficiency from floor level, including working on hands and knees, bending, standing, and lifting.
  • Vision requirements include close, distance, and peripheral vision.
  • Must be able to talk and hear, except for employees in Deaf and Hard of Hearing programs.
  • For positions requiring transportation, provide proof of driver's license, driver's insurance, and vehicle if required.

Responsibilities

  • Advocate for individuals’ human, legal, and civil rights.
  • Promote health and safety by supporting wellness initiatives and accident prevention.
  • Encourage self-advocacy and empower individuals to make their own choices.
  • Accompany individuals to work, recreational activities, and social events to facilitate community engagement.
  • Teach and support independent living skills, including household management and personal care.
  • Provide transportation for appointments, errands, and community activities.
  • Support relationship-building and social connections within the community.
  • Support informed decision-making about living arrangements, employment, and social activities.
  • Assist with personal care, including hygiene, bathing, dressing, and household chores such as laundry, cleaning, and decorating.
  • Maintain accurate documentation of services and support provided.
  • Understand challenges faced by individuals with disabilities and use effective advocacy strategies.
  • Connect individuals with community resources for career development, education, and volunteer opportunities.
  • Encourage effective communication, adapting to individuals’ needs and preferences.
  • Assist with medication administration in accordance with state laws and regulations.
  • Maintain confidentiality and uphold ethical standards.

Benefits

  • Payactiv early access to earned wages before payday.
  • Employee perks and discount program.
  • Paid time off for full-time employees.
  • Health insurance for full-time employees.
  • 401(k) retirement savings program.
  • Physical, emotional, and financial wellbeing programs.
  • Chronic disease management programs for hypertension and diabetes for qualifying employees.
  • Free CPR, first aid, and job-specific training opportunities.
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