About The Position

The Behavioral Health Direct Support Professional (DSP) supports individuals with mental health and/or behavioral health challenges in their homes and communities. Working closely with each person, the DSP implements tailored services that align with the individual’s goals and desired outcomes. The DSP learns about each person’s background, including personal history, family and social connections, and future aspirations, and fosters a respectful, empowering environment under supervision and direction. The position has no supervisory responsibilities. Deaf and Hard of Hearing program employees must be fluent in American Sign Language (ASL); the listed requirement to talk and hear does not apply to those programs. The role involves regular lifting and carrying up to 20 pounds and occasional pulling of at least 40 pounds; squatting, kneeling, crawling, crouching, climbing, and stooping; handling or operating objects, tools, or controls; and standing and walking for extended periods. Employees must demonstrate CPR proficiency from floor level and meet the stated vision requirements. Pre-employment screening includes criminal background and registry checks, drug testing, education verification and other credentialing based on position requirements, and proof of employment history or references if required. For positions requiring transportation, proof of a driver’s license, insurance, and vehicle may be required.

Requirements

  • High school diploma or equivalent.
  • At least 18 years of age.
  • Meet all pre-employment screening requirements.
  • Valid driver’s license.
  • For Deaf and Hard of Hearing programs, fluency in American Sign Language (ASL) is required.
  • Able to regularly lift and carry up to 20 pounds and occasionally pull at least 40 pounds.
  • Able to squat, kneel, crawl, crouch, climb, and stoop as part of regular duties.
  • Able to use hands and fingers to handle or operate objects, tools, or controls.
  • Able to stand and walk for extended periods.
  • Able to demonstrate CPR proficiency from floor level, involving working on hands and knees, bending, standing, and lifting.
  • Meet close, distance, and peripheral vision requirements.
  • Able to talk and hear, except in Deaf and Hard of Hearing programs.

Responsibilities

  • Assist individuals in identifying and communicating their requests and needs for services and support.
  • Promote healthy lifestyles by providing wellness education and implementing illness and accident prevention strategies.
  • Foster self-advocacy and individual choice and decision-making aligned with personal goals.
  • Accompany and support individuals in community activities, including work, movies, concerts, shopping, and other social outings.
  • Teach and support independent living skills and self-sufficiency in daily activities.
  • Provide safe and reliable transportation to appointments and community activities.
  • Foster positive relationships and inclusivity in the community, promoting integration and belonging.
  • Support decision-making about living arrangements, employment, and social relationships while respecting individual preferences.
  • Assist with personal care, including bathing and hygiene, and household tasks such as laundry, cleaning, and decorating.
  • Document services provided to maintain accurate records and communication among support teams.
  • Understand challenges faced by individuals with mental and behavioral health challenges and use advocacy strategies to address barriers.
  • Connect individuals with resources for career exploration, education, volunteerism, and personal growth.
  • Promote effective, respectful, clear communication that supports individuals’ needs.
  • Administer medications when permitted by state regulations and follow safety and procedural guidelines.
  • Maintain confidentiality in accordance with legal and ethical standards.
  • Perform additional duties as assigned and contribute to service quality.

Benefits

  • Payactiv early access to earned wages before payday.
  • Employee perks and discount program.
  • Paid time off for full-time employees.
  • Health insurance for full-time employees.
  • 401(k) retirement savings program.
  • Physical, emotional, and financial wellbeing programs.
  • Chronic disease management programs for hypertension and diabetes for qualifying employees.
  • Free CPR, first aid, and job-specific training opportunities.
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