About The Position

The Behavioral Health Direct Support Professional (DSP) supports individuals with mental health and/or behavioral health challenges in their homes and communities. Working closely with each person, the DSP implements tailored services aligned with individual goals and desired outcomes. The role involves understanding each person’s background, relationships, and aspirations, and fostering a respectful, empowering environment under supervision and direction. For Deaf and Hard of Hearing programs, employees must be fluent in American Sign Language (ASL).

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years old.
  • Meet all pre-employment screening requirements.
  • Valid driver's license.
  • For Deaf and Hard of Hearing programs, fluency in American Sign Language (ASL).
  • Physical ability to regularly lift and carry up to 20 pounds and occasionally pull at least 40 pounds.
  • Ability to squat, kneel, crawl, crouch, climb, and stoop as part of regular job duties.
  • Ability to use hands and fingers to handle or operate objects, tools, or controls.
  • Ability to stand and walk for extended periods.
  • Ability to demonstrate CPR proficiency from floor level, including working on hands and knees, bending, standing, and lifting.
  • Close, distance, and peripheral vision; ability to talk and hear, except in Deaf and Hard of Hearing programs.

Responsibilities

  • Assist individuals receiving services in identifying and communicating their requests and support needs.
  • Promote healthy lifestyles by educating individuals about wellness and implementing strategies to prevent illness and accidents.
  • Foster self-advocacy and support individual choice and decision-making in line with personal goals.
  • Accompany and support individuals in community activities and social outings.
  • Teach and support independent living skills and daily self-sufficiency.
  • Provide safe, reliable transportation to appointments and community activities.
  • Encourage positive relationships, community integration, inclusivity, and belonging.
  • Support decision-making related to living arrangements, employment, and social relationships while respecting individual preferences.
  • Assist with personal care, including bathing and hygiene, and household tasks such as laundry, cleaning, and decorating.
  • Document services provided to maintain accurate records and effective communication among support teams.
  • Understand challenges related to mental and behavioral health and use advocacy strategies to address barriers.
  • Connect individuals with career exploration, education, volunteer, and personal-growth resources.
  • Promote effective, respectful, clear communication that supports individual needs.
  • Administer medications when permitted by state regulations and follow safety and procedural guidelines.
  • Maintain confidentiality in accordance with legal and ethical standards.
  • Perform other assigned duties and help improve service quality.

Benefits

  • Payactiv early access to earned wages before payday.
  • Employee perks and discount program.
  • Paid time off for full-time employees.
  • Health insurance for full-time employees.
  • 401(k) retirement savings program.
  • Wellbeing programs covering physical, emotional, and financial wellbeing.
  • Chronic disease management programs for hypertension and diabetes for qualifying employees.
  • Free CPR, first aid, and job-specific training opportunities.
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