About The Position

The Direct Support Professional provides support to individuals with disabilities, empowering them to lead self-directed lives and develop or maintain skills that enhance their quality of life. The role supports individuals in being happy, healthy, and safe while enjoying life to the fullest extent possible. The position works primarily in a home environment and also supports individuals in community, work, and outdoor settings. The schedule shown is Saturday and Sunday, 7 a.m. to 7 p.m., in Newbern, Tennessee.

Requirements

  • Must be at least 21 years old and able to read and write effectively.
  • ECF staff must have a high school diploma or GED.
  • Must have a valid driver's license and maintain an acceptable driving record throughout employment.
  • Must meet applicable state and local screening requirements, including criminal background, sexual offender, abuse registry, drug, and felony offender checks.
  • Must meet all training requirements and keep training current.
  • Must have effective verbal and written communication skills.
  • Must have effective organizational skills and be able to complete heavy workloads within established time frames, including with frequent interruptions or distractions.
  • Must have effective interpersonal skills and be able to establish and maintain cooperative working relationships and interact appropriately in different contexts.
  • Must maintain confidentiality in matters concerning clients and employees.
  • Must be able to perform varied duties and adapt to different technologies, techniques, environmental factors, physical demands, and work situations.
  • Must provide medical records required by governing entities and Support Solutions policy; examples include TB skin tests and Hepatitis B and flu vaccinations.
  • Must be able to stand or walk for prolonged periods, sit for short or long periods, and occasionally stoop, kneel, crouch, reach, and climb.
  • Must be able to drive or travel for short periods to transport individuals and attend appointments, outings, meetings, and training.
  • Must have the range of movement needed to perform CPR compressions, abdominal thrusts, CPI techniques, and other actions needed to prevent injury.
  • Must have functional sight, hearing, touch, smell, and taste, including close vision, distance vision, and depth perception sufficient for reading, computer or tablet use, and driving.
  • Must be able to talk and listen for prolonged periods, both by telephone and face to face.
  • Must be able to lift more than 50 pounds to assist with transfers and repositioning of individuals requiring total care.
  • Must maintain valid Medication Certification and CPR/First Aid Certification throughout employment.
  • Must maintain valid CPI training throughout employment if required.
  • Must provide valid automobile insurance when working at a home where an agency vehicle is not provided; the agency may request proof of insurance regardless of location.

Responsibilities

  • Support individuals with personal care, daily routines, and outcomes identified in their Individual Support Plans.
  • Respect each person's dignity, choices, and self-direction, and connect them with activities and experiences they prefer.
  • Provide person-centered support that helps individuals pursue their goals, build relationships, and participate in their communities.
  • Safely transport and accompany individuals to events, job sites, medical appointments, and other outings using company vehicles, personal vehicles, or public transportation as needed.
  • Use and safeguard individuals' and agency resources appropriately, including funds, vehicles, equipment, food, and supplies.
  • Attend assigned training meetings.
  • Prepare meals according to scheduled menus.
  • Perform daily living activities or teach individuals to perform them to build independence and personal skills.
  • Document progress toward outcomes and complete required daily shift notes in the electronic records system.
  • Follow Customer Service Standards when communicating with individuals, families, conservators, vendors, ISCs, case managers, and others.
  • Oversee the storage and administration of medications.
  • Assist with personal grooming, supporting independence as desired and possible.
  • Assist individuals with housekeeping and laundry as desired.
  • Protect the confidentiality of individuals supported.
  • Perform other duties as assigned by supervisors, managers, or authorized staff.

Benefits

  • Paid weekly.
  • $300 sign-on bonus after successful completion of 90 days of service for full-time and part-time hires working 24 hours per week.
  • $300 referral bonus for employee-referred hires who successfully complete 90 days of service and work full-time or part-time hours.
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