Direct Support Professional

InCommunity•, GA

23d•$12 - $14

About The Position

InCommunity’s Direct Support Professional (DSP) supports individuals with intellectual and developmental disabilities to live safe, healthy, and joyful lives in their communities. The DSP models the organization’s values of integrity, service, and respect for each individual’s dignity while providing person-centered support in residential homes, day programs, and community settings. The role supports individuals’ engagement, inclusion, health, daily living, safety, and personal goals. Duties include assisting with activities of daily living, community participation, medical care, meals, household tasks, and transportation, while communicating respectfully with individuals, families, coworkers, and supervisors. DSPs follow Individual Support Plans and established medical, safety, and emergency procedures, and maintain accurate documentation and confidentiality. The position has no supervisory duties and requires frequent travel throughout the Metro Atlanta area. Work schedules may include evenings, weekends, holidays, and overnight shifts depending on the needs of the individuals supported. The work involves regular physical activity and may include exposure to household conditions, community settings, varying weather, and challenging behaviors.

Requirements

A high school diploma or equivalent is preferred.
At least six months of experience in developmental disabilities, mental health, or aging services is preferred.
Personal or volunteer experience supporting individuals with disabilities may be considered.
A valid driver’s license and compliance with company driving standards are required if applicable.
Ability to perform frequent standing, walking, bending, reaching, and lifting.
Ability to assist individuals with mobility needs, including transfers using proper lifting techniques or mechanical lifts.
Ability to lift or move items or individuals weighing up to 25 pounds; occasionally more with team assistance or mechanical support.
Ability to perform household tasks such as cleaning, laundry, meal preparation, and light maintenance.
Ability to respond quickly and effectively to emergencies, including fire drills, medical incidents, and behavioral interventions.
Visual and auditory acuity sufficient to help ensure individuals’ safety and observe changes in behavior or health.
Ability to safely operate a motor vehicle if assigned to transport individuals.

Responsibilities

Interact respectfully with individuals and remain aware of verbal and nonverbal communication.
Encourage and assist individuals in participating in home and community activities that reflect their interests and choices.
Support individuals in identifying and working toward personal goals based on their Individual Support Plans (ISPs).
Teach and assist individuals with activities of daily living, including cooking, cleaning, and personal hygiene.
Promote positive relationships with individuals’ families and friends, including helping coordinate visits and special events.
Respect individuals’ and families’ religious or spiritual practices and choices.
Model appropriate behavior and professional, respectful communication.
Maintain a safe and comfortable home environment and support individuals’ personal choices.
Safely transport individuals in accordance with company and regulatory procedures.
Read and follow each individual’s ISP, medical protocols, and communication logs.
Monitor and accurately document individuals’ daily activities, health concerns, and behavioral changes.
Support personal hygiene, grooming, and dressing according to individual needs and preferences.
Observe changes in health status and promptly report concerns to supervisors or nursing staff.
Follow medical instructions, medication guidelines, and treatment plans as directed.
Accompany individuals to medical appointments and support communication with healthcare providers.
Provide physical assistance as needed, including safe use of mechanical lifts and other equipment.
Follow safety and emergency procedures, including evacuation drills; maintain clear walkways and exits; and know how to use emergency equipment.
Use adaptive and medical equipment properly as trained.
Assist with meal planning, grocery shopping, food preparation, and cleanup.
Prepare meals according to menus, nutrition guidelines, and individual dietary needs; follow food safety and labeling procedures.
Maintain a clean, organized, and safe home; complete cleaning checklists and laundry duties.
Keep company vehicles clean and fueled and maintain required vehicle documentation.
Seek guidance from supervisors or coordinators when unsure about procedures or responsibilities.
Communicate respectfully with coworkers and collaborate to provide consistent, quality care.
Demonstrate flexibility and cooperation during emergencies or unexpected situations.
Maintain confidentiality and avoid gossip or sharing sensitive information.
Arrive punctually and prepared, remain on duty until properly relieved, and follow attendance and scheduling policies.
For overnight shifts, remain awake and alert, follow the Overnight Shift Checklist, check on individuals at designated times, support morning routines when applicable, report health concerns, and complete assigned household duties.