Direct Support Professional

Redwood Family Care Network•Crookston, MN

70d•Onsite

About The Position

As a proud member of Redwood Family Care Network, Eagles Wing takes pride in delivering compassionate care and support for every individual. The Direct Support Professional (DSP) plays a vital and compassionate role in empowering individuals with developmental disabilities, complex medical needs, mental illness, and/or substance use disorders to achieve fulfilling lives. This position is dedicated to ensuring each individual’s health, safety, and overall well-being, while fostering independence, inclusion, and personal growth. You’ll be an essential part of a team that enriches lives through world-class, person-centered support, delivered within positive and life-enriching environments. As a DSP, you will not merely support daily needs you will embody and elevate Eagle's Wing/Redwood Family Care Network’s mission, vision, and values through your compassionate care and commitment to excellence.

Requirements

High School Diploma or GED
Must obtain and maintain active First Aid and CPR certification
Must obtain crisis de-escalation or therapeutic intervention training when scheduled
Develop and maintain a strong understanding of state and federal regulations, person-centered philosophy, client service needs, medication administration protocols, emergency and disaster response procedures, mandated reporting requirements, and positive behavior support practices.
Demonstrate strong organizational and time management skills, with the ability to prioritize and multi-task effectively.
Exercise critical thinking abilities, paired with basic written and verbal communication skills, active listening, and basic reading comprehension.
Effective interpersonal skills, teamwork, and problem-solving.
Ability to interact effectively with management, apply social perceptiveness, and maintain strict confidentiality.
Attention to detail, flexibility, and adaptability while prioritizing competing responsibilities.
Works effectively with diverse populations and provides compassionate care to clients with medical and behavioral support needs, including administering medications and treatments safely.
Upholds a positive attitude, strong work ethic, responsibility, and self-discipline, while bringing creativity, empathy, multicultural awareness, and sustained concentration to all aspects of the role.

Responsibilities

Provide direct services to residents by implementing the support plan created by the resident’s team (Direct Care Coordinator, Case Manager, Guardian, Day Program staff).
Assist in the implementation of individual program plans by appropriately communicating with the DC/ADC and offering constructive feedback during staff meetings.
Document, participate in, and follow through with all individual programming. Accurate documentation is essential for demonstrating progress toward each individual’s outcomes and needs.
Gather and record information about resident progress on a daily basis. This is an important part of showing measurable outcomes for the individuals served.
Provide training, counseling, and assistance to residents in areas such as personal hygiene and grooming, care of clothing and personal belongings, understanding and exercising rights in the community, fulfilling responsibilities in the community, personal awareness, routine health care, appropriate socialization, community orientation, recreation and leisure activities, meal preparation and planning, dietary oversight, housekeeping and home maintenance, developing interpersonal relationships, emergency procedures, personal program participation, anger management, money management, caring for personal property, behavioral intervention, and addressing medical needs.
Follow through with each resident’s established routines.
Ensure that resident rights are protected and observed.
Attend all mandatory staff meetings and scheduled trainings.
Create and maintain a homelike, nurturing environment.
Protect the health, safety, and overall well-being of each resident.
Follow all policies and procedures as outlined in training.
Report to the Designated or Assistant Designated Coordinator. Concerns regarding individuals or staff should be brought to the DC respectfully.
Maintain a clean, safe, and orderly home environment.
Follow any assigned chore list to assist in keeping the home clean.
Work together as a team, treating all individuals with respect and professionalism.
Adhere to scheduling based primarily on the needs of the homes and residents.
Maintain confidentiality of matters concerning residents or employees.
Perform other duties as assigned.

Benefits

Comprehensive benefits options, including medical, dental, vision, life, LTD, hospital indemnity, critical illness, and accident insurance (Full-Time)
HSA, Health Care FSA and Dependent Care FSA (Full-Time)
EAP (Employee assistance program)
Employee discount program
PTO (Paid time off) (Full-Time)
Dayforce Wallet Daily Pay
Pre-Tax 401(k) (Full-Time)
After-Tax Roth (Full-Time)
Tuition discount through Capella University
Sick Time (Part-Time)