Direct Support Professional

Shine Bright Care•Anchorage, AK

12d•$20 - $23

About The Position

The Direct Support Professional provides ongoing services to clients and individuals with needs in their homes or communities. The role focuses on keeping individuals safe, working toward individualized goals, and completing daily documentation. The professional models positive behavior and work ethics, maintains friendly and professional relationships with appropriate boundaries, and communicates with the team about service needs and expectations. The position involves working with children, individuals, families, and formal and informal supports to develop and implement individualized service plans. The Direct Support Professional helps monitor services, coordinate transportation, support community-based care in the least restrictive setting, and assist individuals as they transition across life domains, services, levels of care, and into adulthood. The role also requires accurate documentation, adherence to agency policies, dependable attendance, and consultation with a supervisor or clinical consultant when needed. Work takes place indoors in a home setting and/or in a community setting. The schedule varies according to the client’s schedule. Compensation and benefits include competitive pay, paid time off, healthcare, dental, and vision.

Requirements

Must be at least 18 years of age.
Must meet the position requirements set out in 7 AAC 125.010–7 AAC 125.199.
Must pass a Criminal Background Check requested under the applicable regulation unless the department grants a variance under 7 AAC 10.935.
Must not have been denied a health care provider license or certification for a reason related to patient services described in 7 AAC 105–7 AAC 160, and must never have had a license or certification revoked.
Must be able to independently assist the recipient with the specific activities of daily living under 7 AAC 125.030 and services provided to the recipient.
Must be able to attend training and obtain a First Aid card issued by the American Red Cross, American Heart Association, or another agency approved by the Department of Seniors and Disability Services.
Must be able to attend Mandt training.
Must be reliable and dependable.
Strong interpersonal and customer-service skills.
Knowledge of HIPAA laws of 1996 to maintain and safeguard confidential medical and personal records.
Proven ability to write descriptive database notes addressing interventions used and the individual’s response.
Working knowledge of signs and symptoms of common illnesses and conditions.
Effective written and oral communication skills.
Ability to consistently attend work on time, maintain confidentiality, stay organized, follow oral and written instructions, and communicate effectively with a positive attitude in difficult situations.

Nice To Haves

Experience documenting in the Therap database is preferred.
Confirmed industry service with advanced training in behavioral, medical, or caregiver services is preferred.

Responsibilities

Provide ongoing services to clients and individuals in their homes or communities, keeping them safe and working toward individualized goals.
Model positive behavior and work ethics, maintain professional boundaries, and communicate with the team about service needs and expectations.
Manage high-needs service recipients and meet productivity standards.
Implement service plans and complete comprehensive documentation, including staffing notes, contact notes, and records related to goals and objectives.
Promote a strengths-based perspective and empower children and individuals to achieve desired outcomes.
Engage children, individuals, and identified formal and informal supports within the framework.
Develop individualized service plans collaboratively with families and team members, incorporating needs, measurable objectives, action steps, family vision, and strengths.
Develop comprehensive crisis and safety plans with the Child and Family Team when necessary.
Monitor service delivery to ensure it addresses service-plan goals.
Maintain general knowledge of community services and supports available inside and outside the agency.
Coordinate transportation for service recipients.
Interact professionally with stakeholders and work with the Child and Family Team to promote community-based care in the most appropriate and least restrictive setting.
Assist individuals with transitions through life domains, services, levels of care, and into adulthood.
Produce clear written documentation with correct spelling and grammar and appropriate behavioral-health acronyms and therapeutic terminology.
Demonstrate teamwork and shared leadership.
Communicate positively and supportively with team members, supervisors, and other employees, and return emails and phone calls within 24 hours.
Carry a cell phone and be reachable during work hours.
Consult a supervisor or clinical consultant when support is needed beyond the Direct Support Professional’s capabilities.
Submit documentation according to agency standards and follow administrative tasks outlined in agency policies and procedures.
Maintain regular, reliable attendance and punctuality for scheduled events.