About The Position

The Direct Support Professional provides quality care, direction, guidance, and assistance to customers with daily activities. The role supports customers in achieving agreed-upon goals that improve their quality of life and integration into the community. The position is part time, Monday through Friday from 9 a.m. to 1 p.m., in Jacksonville, Arkansas.

Requirements

  • Must have a high school diploma or equivalent.
  • Understand and endorse ICM’s mission and vision.
  • Follow ICM policies, procedures, and Standard Operating Procedures, and ask for clarification when needed.
  • Understand and comply with HIPAA regulations.
  • Maintain a clean and orderly work environment.
  • Maintain prompt and regular attendance.
  • Demonstrate quality decision making, effective communication, superior problem solving, interpersonal effectiveness, receptiveness to feedback, a positive work ethic, ability to instill trust, and administrative effectiveness.

Responsibilities

  • Assist customers with bathing, bathroom functions, feeding, menu planning, dressing, grooming, taking medication and/or administering treatments, and housework.
  • Help customers make and keep appointments, provide or arrange transportation for errands, and serve as a companion.
  • Help customers achieve agreed-upon goals to improve quality of life and integration into the community.
  • Provide written daily updates of each shift’s activities using an online platform.
  • Observe customers’ conditions and monitor surroundings, equipment, and materials to ensure safety and success.
  • Perform other duties as assigned.
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