About The Position

The Direct Support Professional provides quality care, direction, guidance, and assistance to customers with daily activities, including personal care, meals, medication or treatments, and housework. The role helps customers attend appointments, run errands, pursue agreed-upon goals, improve their quality of life, and participate in the community. The employee provides written shift updates through an online platform and monitors customer condition, surroundings, equipment, and materials to support safety and success. The schedule is Monday through Thursday, 3 p.m.–7 p.m. and 8 p.m.–9 p.m.; Friday, 3 p.m.–7 p.m. and 8 p.m.–10 p.m., for 26 hours per week. The position is in Heber Springs, Arkansas.

Requirements

  • High school diploma or equivalent.
  • Understand and endorse ICM’s mission and vision.
  • Comply with HIPAA regulations.
  • Maintain prompt and regular attendance.

Responsibilities

  • Provide quality care, direction, guidance, and assistance with daily activities such as bathing, bathroom functions, feeding, menu planning, dressing, grooming, medication or treatments, and housework.
  • Help customers make and keep appointments, provide or arrange transportation for errands, and serve as a companion.
  • Help customers achieve agreed-upon goals to improve quality of life and integration into the community.
  • Provide written daily updates of each shift’s activities using an online platform.
  • Observe the customer’s condition and monitor the surroundings, equipment, and materials to ensure safety and success.
  • Perform other duties as assigned.
  • Follow ICM policies, procedures, and Standard Operating Procedures, and ask for clarification when needed.
  • Comply with HIPAA regulations and maintain a clean and orderly work environment.
  • Maintain prompt and regular attendance.
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