Direct Support Professional 2 (DSP 2)

Bridgewell•Merrimac, MA

About The Position

Bridgewell seeks a Direct Support Professional to support people with developmental, physical, and psychiatric disabilities in a residential program. The role provides daily intervention, supervision, and skills training in activities of daily living at home and in the community. People receiving services may need physical assistance or accommodations. Depending on program needs, staff may receive specialized training and may be required to hold certifications or credentials or receive training in areas such as PABC, ABA, autism, behavioral support, or healthcare. The scheduled hours are Sunday 9:00 a.m.–11:00 p.m., Monday and Friday 3:00 p.m.–11:00 p.m., and Saturday 5:00 p.m.–11:00 p.m., totaling 36 hours per week. The position includes supporting people’s independence and decision-making, attending to medical, clinical, and financial needs, maintaining required documentation, and helping people access community resources and activities. Duties also include transportation, household cleaning, medication administration when applicable, maintaining required training, and carrying out program safety or human-rights responsibilities. Bridgewell provides social and human services, including community housing, day programs, outpatient treatment, recovery services, education, and employment training. Its mission is to inspire hope and empower people experiencing life challenges to achieve their fullest potential. Bridgewell offers health benefits, paid time off including the employee’s birthday, a collaborative work environment, training and development opportunities, additional compensation for on-call rotations, and professional growth opportunities. Employment requires acceptable CORI results. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions, subject to the needs of people served and safety considerations.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Excellent written and oral communication skills for preparing clear and articulate required documentation.
  • Excellent organizational and problem-solving skills.
  • Computer literacy, including proficiency with Microsoft products such as email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver’s license and at least one year of driving experience in the United States.
  • Ability to climb stairs and physically assist people with movement and daily care, including toileting, bathing, transfers to and from wheelchairs, and physical, behavioral, or medical interventions.
  • Ability to maneuver people of varying weights, provide lifting and balanced support, and perform additional lifting or moving as required.
  • Ability to drive a 12-passenger van.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities.
  • Specialized certifications, credentials, or training such as PABC or ABA techniques, autism, behavioral support, or healthcare, as required by program needs.

Responsibilities

  • Provide support and skills training in activities of daily living during assigned hours.
  • Create opportunities for people receiving services to make decisions, develop skills, and foster independence.
  • Provide services in accordance with applicable regulatory standards and Bridgewell policies and procedures.
  • Assist people with medical, clinical, and financial needs.
  • Transport and accompany people to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls as required for awake overnight shifts.
  • Help people access community resources and recreational opportunities.
  • Administer medications in accordance with MAP regulations, as applicable.
  • Maintain mandatory training certifications, including applicable FA/CPR, PABC, and MAP certifications, and other required training.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program’s Fire Safety Officer, Safety Coordinator, or Human Rights Officer, as assigned.
  • Comply with Bridgewell’s Safety Checks Policy.
  • Attend and participate in program staff and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Paid time off, including the employee’s birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities.
  • Additional compensation for on-call rotations.
  • Professional development and growth opportunities.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service