Direct Support Professional 2 (DSP 2)

Bridgewell•Merrimac, MA

About The Position

Bridgewell is seeking a Direct Support Professional to support people with developmental, physical, and psychiatric disabilities in a residential program. The role provides daily supervision, intervention, and skills training in activities of daily living, both at home and in the community. People supported may require physical assistance or accommodations. Depending on program needs, staff may receive specialized training to provide enhanced supervision or interventions for people with multiple disabilities, including behavioral support or enhanced medical care. Specialized certifications, credentials, or training may be required in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare. The schedule is Monday from 3:00 p.m. to 11:00 p.m. and Saturday from 9:00 a.m. to 5:00 p.m., totaling 16 hours per week. The role involves assisting with personal care and daily activities, supporting independence and decision-making, addressing medical, clinical, and financial needs, documenting services, and helping people access community resources and activities. Staff may administer medications according to MAP regulations and are responsible for maintaining required certifications and training. The position requires a high school diploma or GED, or at least five years of verified experience in the same position. A minimum of one year of experience working with people with developmental or psychiatric disabilities is preferred. Candidates must have strong communication, organizational, and problem-solving skills; computer proficiency; a valid U.S. driver's license; and at least one year of driving experience in the United States. The role requires the ability to drive a large or wheelchair van and to meet significant physical demands, including assisting people with mobility and personal care.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Excellent written and oral communication skills, including the ability to write clear and articulate documentation.
  • Excellent organizational and problem-solving skills.
  • Computer literacy, including proficiency with Microsoft products such as Email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver's license and at least one year of driving experience in the United States.
  • Ability to meet the physical demands of the role, including assisting people with mobility, personal care, and physical interventions as needed.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities.

Responsibilities

  • Provide support and skills training in activities of daily living during assigned day, evening, or overnight hours.
  • Create opportunities for people supported to make decisions, develop skills, and foster independence.
  • Provide services in accordance with applicable regulatory standards and Bridgewell policies and procedures.
  • Assist with medical, clinical, and financial needs.
  • Transport or accompany people to medical appointments, recreational activities, and other activities outside the program.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls according to guidelines on applicable awake overnight shifts.
  • Help people access community resources and recreational opportunities.
  • Administer medications according to MAP regulations, as applicable.
  • Maintain mandatory certifications and training, including applicable FA/CPR, PABC, and MAP requirements.
  • Complete additional certifications and training mandated by the program and Bridgewell policies.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program's designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer.
  • Comply with Bridgewell's Safety Checks Policy.
  • Attend and participate in program staff and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Generous paid time off, including the employee's birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities.
  • Additional compensation for on-call rotations.
  • Professional development and growth opportunities.
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