Direct Support Professional

ICM•Dardanelle, AR

About The Position

The Direct Support Professional provides quality care, direction, guidance, and assistance to customers with daily activities. The role also supports customers in achieving agreed-upon goals that improve quality of life and community integration, while monitoring their condition and surroundings to ensure safety and success. The position requires written daily shift updates through an online platform and compliance with ICM policies, procedures, SOPs, and HIPAA regulations. Schedule and location: Saturday and Sunday, 8 a.m.–4 p.m., in Dardanelle, Arkansas.

Requirements

  • High school diploma or equivalent.
  • Understand and endorse ICM’s mission and vision.
  • Demonstrate quality decision making, effective communication, superior problem solving, interpersonal effectiveness, receptiveness to feedback, a positive work ethic, trustworthiness, and administrative effectiveness.

Responsibilities

  • Assist customers with bathing and bathroom functions, feeding, menu planning, dressing, grooming, medication, treatments, and housework.
  • Help customers make and keep appointments, provide or arrange transportation for errands, and serve as a companion.
  • Help customers achieve agreed-upon goals to improve quality of life and integration into the community.
  • Provide written daily updates of each shift’s activities using an online platform.
  • Observe the customer’s condition and monitor the surroundings, equipment, and materials to ensure safety and success.
  • Perform other duties as assigned.
  • Follow ICM policies, procedures, and Standard Operating Procedures, and seek clarification when needed.
  • Comply with HIPAA regulations.
  • Maintain a clean and orderly work environment.
  • Maintain prompt and regular attendance.
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