Direct Support Professional 2 (DSP 2)

Bridgewell•Salem, MA

About The Position

Bridgewell is a social and human services organization that supports people with disabilities and other life challenges through community housing, day programs, outpatient treatment, recovery services, education, and employment training. Its mission is to inspire hope and empower people experiencing life challenges to achieve their fullest potential. The Direct Support Professional provides support to people with developmental, physical, and psychiatric disabilities according to the needs of the assigned residential program. The role involves daily intervention, supervision, and skills training in activities of daily living, both at home and in the community. People receiving services may need physical assistance or accommodations. Staff must complete specialized training for enhanced supervision or interventions, which may address multiple disabilities, behavioral support, or enhanced medical care. The program may also require specialized certifications, credentials, or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare. The schedule is Saturday from 3:00 p.m. to 11:00 p.m. and Sunday from 4:00 p.m. to 10:00 p.m., for 14 hours per week.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Excellent written and oral communication skills.
  • Strong organizational and problem-solving skills.
  • Computer literacy, including proficiency with Microsoft email, Word, Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver's license and at least one year of driving experience in the United States.
  • Ability to climb stairs and physically assist people receiving services, including people weighing more than 200 pounds, with movement, toileting and other bathroom routines, tub or shower entry and exit, wheelchair transfers, and physical, behavioral, or medical interventions.
  • Ability to perform additional lifting or moving as required for daily living activities.
  • Ability to drive a 12-passenger van.
  • Acceptable CORI results under Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities.

Responsibilities

  • Provide support and skills training in activities of daily living during assigned day, evening, or overnight hours.
  • Create opportunities for people receiving services to make decisions, develop skills, and foster independence.
  • Deliver services in accordance with applicable regulatory standards and Bridgewell policies and procedures.
  • Assist people receiving services with medical, clinical, and financial needs.
  • Transport and accompany people to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady-care calls according to guidelines on applicable awake overnight shifts.
  • Assist people receiving services with accessing community resources and recreational opportunities.
  • Administer medications in accordance with MAP regulations, as applicable.
  • Maintain mandatory training certifications, including applicable FA/CPR, PABC, and MAP certifications, as well as other required training.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program's designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer.
  • Comply with Bridgewell's Safety Checks Policy.
  • Attend and participate in program staff meetings and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Paid time off, including a day off for the employee's birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities.
  • Additional compensation for on-call rotations.
  • Professional development and growth opportunities.
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