About The Position

The Direct Support Professional provides quality care, direction, guidance, and assistance to customers with daily activities, including bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework. The role also helps customers make and keep appointments, provides or arranges transportation for errands, and offers companionship. The employee supports customers in achieving agreed-upon goals to improve their quality of life and integration into the community. They provide written daily updates about each shift’s activities using an online platform and observe the customer’s condition and surroundings to help ensure safety and success, including monitoring equipment and materials. Other duties may be assigned.

Requirements

  • High school diploma or equivalent.
  • Understand and endorse ICM’s mission and vision.
  • Follow ICM policies, procedures, and Standard Operating Procedures, and ask for clarification when needed.
  • Understand and comply with HIPAA regulations.
  • Maintain a clean and orderly work environment.
  • Maintain prompt and regular attendance.
  • Demonstrate quality decision making, effective communication, superior problem solving, interpersonal effectiveness, receptiveness to feedback, a positive work ethic, ability to instill trust, and administrative effectiveness.

Responsibilities

  • Provide care and assistance with customers’ daily activities, including bathing, bathroom functions, feeding, menu planning, dressing, grooming, medication, treatments, and housework.
  • Help customers make and keep appointments, provide or arrange transportation for errands, and serve as a companion.
  • Help customers achieve agreed-upon goals to improve quality of life and integration into the community.
  • Write daily updates of each shift’s activities using an online platform.
  • Observe customers’ condition and monitor surroundings, equipment, and materials to ensure safety and success.
  • Perform other duties as assigned.
  • Follow ICM policies, procedures, and Standard Operating Procedures; comply with HIPAA regulations; maintain a clean and orderly work environment; and maintain prompt and regular attendance.
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