Direct Support Professional (DSP)

Open Arms Care Corporation•Chattanooga, TN
•$16 - $18

About The Position

The Direct Support Professional promotes teamwork and supports clients through teaching, mentoring, coaching, active treatment, and skill development. The role helps create a clean, organized, welcoming home environment and works collaboratively with coworkers and leadership. The professional provides person-centered support that encourages client independence, rights, self-advocacy, and personal welfare in the home and community. Services are delivered according to individual support plans and applicable CMS regulations, with accurate documentation, communication, and follow-up. The position also involves coordinating and transporting clients to appointments and activities, maintaining required records and certifications, and supporting clients across the local operation when needed.

Requirements

  • High school graduation and/or GED preferred.
  • Valid driver's license.
  • Obtain CPR certification within 30 days of hire.
  • Obtain Professional Crisis Management (PCM) certification within 60 days of hire.
  • Ability to repetitively lift at least 50 pounds; tasks may include lifting, repositioning, turning, bending, and squatting.
  • Good oral, written, and interpersonal skills to interact effectively with others.
  • Ability to maintain confidentiality.
  • Ability to follow procedures, instructions, laws, and policies.
  • Ability to project a positive, professional image and work effectively as a team member.
  • Ability to prioritize and manage time effectively.

Responsibilities

  • Represent OAC positively and professionally at community meetings, events, and social functions.
  • Organize and implement day-to-day activities that promote an organized, positive, person-centered environment and client independence.
  • Make independent decisions regarding best practices, quality assurance, risk management, and problem-solving; respond to, document, and report serious injuries promptly.
  • Coach, teach, and mentor clients in home management and personal independence, including promoting individual rights and self-advocacy.
  • Engage clients in meaningful active treatment and implement individual support plans and services in accordance with CMS regulations.
  • Advocate for each client's needs and welfare at home and in the community, and follow up on identified concerns.
  • Coordinate and schedule client appointments and recreational activities, and ensure required documents, files, and reports are prepared, reviewed, approved, and processed in a timely manner.
  • Document client participation and progress in training objectives and programs for independent living skills, and complete assigned day-to-day tasks.
  • Communicate and participate in interdisciplinary processes, including individual support plans, behavior management, and incident reports.
  • Interact with clients' family members and conservators and maintain positive internal and external relationships.
  • Attend required trainings and meetings and maintain current certifications.
  • Provide support and services to clients across the local operation when necessary.
  • Transport clients to medical appointments, the Enrichment Center, and outings as assigned.
  • Maintain work schedules, manage time off, and accurately document time worked; demonstrate dependability.
  • Perform duties professionally, promptly, effectively, and efficiently, along with other assigned duties.
  • Serve on additional committees or volunteer as assigned.
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