Direct Support Professional

ICM•Siloam Springs, AR

About The Position

The Direct Support Professional provides quality care, direction, guidance, and assistance to customers with daily activities, including bathing and bathroom functions, feeding, menu planning, dressing, grooming, taking medication or administering treatments, and housework. The role also helps customers make and keep appointments, provides or arranges transportation for errands, and offers companionship. The professional supports customers in achieving agreed-upon goals to improve quality of life and community integration. They provide written daily updates about each shift’s activities using an online platform and observe customer conditions and surroundings to support safety and success, including monitoring equipment and materials. Other duties may be assigned. The scheduled hours are Saturday and Sunday, 9 a.m. to 9 p.m., in Siloam Springs, Arkansas.

Requirements

  • High school diploma or equivalent.
  • Understand and endorse ICM’s mission and vision.
  • Follow ICM policies, procedures, and Standard Operating Procedures, and seek clarification when needed.
  • Understand and comply with HIPAA regulations.
  • Maintain a clean and orderly work environment.
  • Maintain prompt and regular attendance.
  • Demonstrate quality decision-making, effective communication, problem-solving, interpersonal effectiveness, receptiveness to feedback, a positive work ethic, trustworthiness, and administrative effectiveness.

Responsibilities

  • Provide care and assistance with customers’ daily activities, including personal care, feeding, menu planning, medication or treatments, and housework.
  • Help customers make and keep appointments, arrange or provide transportation for errands, and provide companionship.
  • Help customers achieve agreed-upon goals related to quality of life and community integration.
  • Write daily updates about shift activities using an online platform.
  • Observe customers’ conditions and surroundings to ensure safety and success, including monitoring equipment and materials.
  • Perform other duties as assigned.
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