Direct Support Professional

ICM • London, AR

2d

About The Position

The Direct Support Professional provides quality care, direction, guidance, and assistance to customers with daily activities, supports their goals and community integration, and helps maintain their safety and well-being. The role also includes documenting each shift’s activities through an online platform and completing other duties as assigned.

Requirements

• High school diploma or equivalent.
• Understand and endorse ICM’s mission and vision.
• Comply with HIPAA regulations.
• Maintain prompt and regular attendance.
• Demonstrate quality decision making, effective communication, problem solving, interpersonal effectiveness, receptiveness to feedback, a positive work ethic, trustworthiness, and administrative effectiveness.

Responsibilities

• Assist customers with bathing, bathroom functions, feeding, menu planning, dressing, grooming, medication, treatments, and housework.
• Help customers make and keep appointments, arrange or provide transportation for errands, and provide companionship.
• Support customers in achieving agreed-upon goals that improve their quality of life and integration into the community.
• Provide written daily updates on each shift’s activities using an online platform.
• Observe customers’ conditions and monitor their surroundings, equipment, and materials to support safety and success.
• Perform other duties as assigned.
• Follow ICM policies, procedures, and Standard Operating Procedures, and request clarification when needed.
• Comply with HIPAA regulations and maintain a clean and orderly work environment.
• Maintain prompt and regular attendance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED