Direct Support Professional 2 (DSP 2)

Bridgewell•Danvers, MA

About The Position

Bridgewell is hiring a Direct Support Professional to support people with developmental, physical, and psychiatric disabilities in a residential program. The role provides daily intervention, supervision, and skills training in activities of daily living at home and in the community. People receiving support may need physical assistance or accommodations. Staff receive specialized training and may be required to hold certifications or receive training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare, depending on program needs. The schedule is Sunday 9:00 a.m.–3:00 p.m., Friday 3:00 p.m.–11:00 p.m., and Saturday 9:00 a.m.–3:00 p.m., for 20 hours per week. The work includes assisting with personal care and other daily needs, supporting independence and decision-making, providing medical, clinical, and financial assistance, documenting services, transporting people to activities, and maintaining a safe and supportive home environment. The role also requires compliance with applicable regulatory standards and Bridgewell policies and procedures. Bridgewell provides social and human services through community housing, day programs, outpatient treatment, recovery services, education, and employment training. The organization describes its mission as inspiring hope and empowering people experiencing life challenges to achieve their fullest potential. It offers medical, dental, and vision benefits; paid time off, including the employee’s birthday; training and development opportunities; a collaborative work environment; and additional compensation for on-call rotations. Employment requires acceptable CORI results according to Bridgewell policy. Reasonable accommodation may be considered, subject to the needs of the people served and safety factors.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Excellent written and oral communication skills for clear and articulate documentation.
  • Excellent organizational and problem-solving skills.
  • Computer literacy, including proficient use of Microsoft products such as email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver’s license and at least one year of driving experience in the United States.
  • Ability to climb stairs and physically assist people receiving services with movement, personal care, transfers, and physical, behavioral, or medical interventions; this may include assisting people weighing more than 200 pounds.
  • Ability to drive a 12-passenger van.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities is preferred.

Responsibilities

  • Provide skills training and assistance with activities of daily living during assigned shifts.
  • Create opportunities for people receiving services to make decisions, develop skills, and foster independence.
  • Provide services in accordance with applicable DDS, DMH, MassHealth, HUD, DPH, and CARF standards and Bridgewell policies and procedures.
  • Assist with medical, clinical, and financial needs.
  • Transport and accompany people receiving services to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls according to guidelines on applicable awake overnight shifts.
  • Assist people receiving services with accessing community resources and recreational opportunities.
  • Administer medications according to MAP regulations, as applicable.
  • Maintain mandatory and program-specific certifications and training, including applicable FA/CPR, PABC, and MAP certifications.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program’s designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer.
  • Comply with Bridgewell’s Safety Checks Policy.
  • Attend and participate in program staff and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Paid time off, including the employee’s birthday.
  • Training and development opportunities.
  • Collaborative work environment that values new insight and personal contributions.
  • Additional compensation for on-call rotations.
  • Opportunities for professional development and growth.
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