About The Position

Quest, Inc. is hiring a Direct Support Professional to provide support to individuals with developmental disabilities in an Intermediate Care Facility in Tampa. The role helps residents with personal care, social and leisure activities, safe transfers, meals, supervision, and daily household tasks while promoting dignity, respect, and personal rights. Depending on the assignment, the employee may also drive residents to training, medical appointments, home visits, and community outings. The listed full-time schedules are Monday through Friday, 2:45 p.m. to 11:15 p.m., or Wednesday through Friday, 2:45 p.m. to 11:15 p.m., and Saturday, 6:45 a.m. to 11:15 p.m. Candidates should confirm current schedule availability with a recruiter.

Requirements

  • High school diploma.
  • At least 18 years of age, or 21 if hired as a driver.
  • Ability to read, write, and comprehend English and remain calm and communicate during a crisis.
  • Previous working knowledge of household appliances, including washers, dryers, dishwashers, stoves, and ovens.
  • Ability to stand for long periods and perform household tasks involving bending and lifting, push wheelchairs, and use hands for tasks such as writing, typing, and handling small objects.

Nice To Haves

  • If hired as a driver, ability to safely operate large-capacity vehicles, including 10–12 passenger vans and wheelchair buses, and navigate traffic.
  • Valid Florida driver's license maintained in good standing.
  • Experience with Hoyer lifts, van lifts, and adaptive equipment such as wheelchairs, scooters, and walkers.

Responsibilities

  • Assist individuals in the home with personal care, including toileting, bathing, dressing, and hygiene.
  • Provide positive social and leisure interaction throughout the day.
  • Safely lift, transfer, and reposition individuals according to daily schedules.
  • Support safety during mealtimes, including food preparation, dietary textures and restrictions, adaptive equipment, and feeding assistance.
  • Complete daily housekeeping tasks, including washing dishes, making beds, laundry, taking out trash, cleaning bathrooms and kitchens, and mopping and sweeping.
  • Ensure adequate supervision, which may require staying beyond scheduled hours until the next-shift staff arrive or backup staffing is arranged.
  • Report to work during inclement weather to provide supervision and care, including sheltering in place during a hurricane.
  • Treat everyone with dignity and respect, uphold personal rights, and communicate in a friendly and professional manner with individuals, coworkers, visitors, and customers.
  • If hired as a driver, operate large-capacity vehicles such as 10–12 passenger vans and wheelchair buses to transport residents to training centers, medical appointments, home visits, and community outings, following DOT regulations and local laws.

Benefits

  • Medical coverage, including HRA, FSA, premium discounts, wellness credits, free virtual and Minute Clinic visits, and free imaging and surgery.
  • Dental and vision coverage.
  • Company-paid life insurance and short- and long-term disability insurance.
  • 401(k) with up to a 2.5% company match.
  • Tuition assistance and reimbursement.
  • Student loan repayment assistance.
  • Employee Assistance Program.
  • Voluntary accident and hospitalization coverage.
  • Flexible spending accounts.
  • Part-time and part-time on-call employees are offered a 401(k) with company match and EAP.
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