Direct Support Professional 3 (DSP3)

Bridgewell•Saugus, MA

About The Position

Bridgewell is hiring a Direct Support Professional to support people with developmental, physical, and psychiatric disabilities in a residential program. The role provides daily supervision, intervention, and skills training in activities of daily living at home and in the community. People served may need physical assistance or accommodation. Depending on program needs, staff may receive specialized training and be required to hold certifications or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare. The schedule is Monday through Friday, 8:00 a.m. to 4:00 p.m., for 40 hours per week. Staff support people with daily living skills, medical, clinical, and financial needs; encourage decision-making and independence; transport people to activities and appointments; maintain required documentation; and help with household duties. The role also involves medication administration when applicable, maintaining required certifications, building relationships with stakeholders, and fulfilling assigned safety or human rights responsibilities. Residential work has varied physical demands, including climbing stairs and assisting people with movement, toileting, bathing, transfers, and physical, behavioral, or medical interventions. Reasonable accommodation may be considered, subject to the needs of people served and safety factors. Applicants must have acceptable CORI results under Bridgewell policy.

Requirements

  • High school diploma or GED, or at least 5 years of verified experience in the same position.
  • Excellent written and oral communication skills.
  • Excellent organizational and problem-solving skills.
  • Computer literacy, including proficient use of Microsoft products such as email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver's license and at least 1 year of driving experience in the United States.
  • Ability to meet the physical demands of the role, including climbing stairs and assisting people with movement, personal care, transfers, and interventions; reasonable accommodation may be considered subject to program needs and safety factors.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least 1 year of experience working with people with developmental or psychiatric disabilities is preferred.

Responsibilities

  • Provide support and skills training in activities of daily living, including during day, evening, or overnight hours as assigned.
  • Create opportunities for people served to make decisions, develop skills, and foster independence.
  • Provide services in accordance with applicable regulatory standards and Bridgewell policies and procedures.
  • Assist people served with medical, clinical, and financial needs.
  • Transport and accompany people served to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls according to guidelines on applicable awake overnight shifts.
  • Help people served access community resources and recreational opportunities.
  • Administer medications according to MAP regulations, as applicable.
  • Maintain mandatory training certifications, including applicable FA/CPR, PABC, and MAP certifications, and other required program trainings.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program's designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer, as assigned.
  • Comply with Bridgewell's Safety Checks Policy.
  • Attend and participate in program staff and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Generous paid time off, including the employee's birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities across more than one hundred programs.
  • Additional compensation for on-call rotations.
  • Professional development and growth opportunities.
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