DIRECT SUPPORT PROFESSIONAL

GATEWAY CSB PEO LLC•Brunswick, GA
•Onsite

About The Position

The Direct Support Professional assists individuals receiving services with activities of daily living in a 24-hour, seven-day residential setting. The role provides direct care, supervision, support, and training to promote independence, community integration, health, safety, dignity, and quality of life. It includes observing and documenting behavior, assisting with personal care and transportation, completing household activities, and implementing Individual Service Plans and treatment objectives while providing person-centered services. The position operates primarily in a residential setting, with routine travel into the community and between Gateway locations. It uses standard office equipment and cleaning products and supplies. The employee may be required to remain at or return to work during agency incidents or emergencies and may work non-traditional schedules as necessary to support agency operations. Gateway BHS promotes a drug- and alcohol-free work environment through mandatory pre-employment drug testing.

Requirements

  • Must be at least 21 years of age.
  • High School Diploma or GED equivalent required.
  • Meet one of the following: one year of experience providing social, direct care, or support services to individuals with special needs in a human services setting; CNA certification; an associate degree in a related field; or two years of equivalent direct support or human services experience.
  • Valid Georgia Driver’s License required.
  • Knowledge of state, local, and federal regulations applicable to developmental disability services.
  • Knowledge of personal care, hygiene, health-related support services, basic housekeeping, residential care, safety practices, emergency response procedures, Individual Service Plans, and person-centered service delivery.
  • Ability to observe, monitor, and accurately document behavior; assist and supervise individuals with activities of daily living; and develop and implement individual support activities.
  • Ability to operate a motor vehicle safely and efficiently.
  • Ability to provide instruction, training, and orientation; participate in team meetings, supervision, and service planning; and evaluate functional abilities and support needs.
  • Ability to communicate effectively with individuals, families, coworkers, and providers; maintain accurate records; and respond appropriately during emergencies and crisis situations.
  • Maintain current and active licensure and certifications without suspension or revocation throughout employment, and comply with required training, including new employee orientation.
  • Pass mandatory pre-employment drug testing.
  • Meet the physical demands of the position, including frequent walking, standing, kneeling, bending, and reaching; occasional climbing, balancing, and stooping; lifting or moving up to 15 pounds frequently and up to 50 pounds approximately 15% of the time; limited periods of sitting while using a computer; and frequent fine hand-eye coordination, hearing, and visual acuity.

Responsibilities

  • Arrange needed medical care and assist individuals in obtaining healthcare services.
  • Assist in developing and implementing Individual Service Plans and treatment plans.
  • Provide care, companionship, supervision, and support during illness, adjustment, family disruption, or life transitions.
  • Counsel and advise individuals regarding behavioral concerns, problem-solving, and daily decision-making.
  • Provide instruction and training in activities of daily living in individual and group settings.
  • Observe, monitor, and document individual behavior and progress; maintain accurate service and progress records.
  • Participate in case reviews and treatment team meetings to evaluate needs and service effectiveness.
  • Perform household duties, including cleaning, laundry, dishwashing, and errands.
  • Assist with meal planning, grocery shopping, food preparation, and special dietary needs.
  • Report significant changes in condition or behavior to appropriate supervisory personnel.
  • Provide transportation and accompaniment to appointments, activities, and community-based services.
  • Follow agency policy and departmental protocol regarding the Self-Administration of Medication.
  • Support person-centered services that promote dignity, independence, community inclusion, and social engagement.
  • Maintain a safe, clean, healthy living environment and observe health, safety, security, and sanitation policies; report hazards or concerns.
  • Comply with attendance, scheduling, leave, and Fair Labor Standards Act requirements; submit leave requests and supporting documentation according to departmental procedures.
  • Submit accurate timesheets and payroll documentation by established deadlines.
  • Maintain a neat and professional appearance appropriate to assigned duties and site dress code requirements.
  • Use agency property appropriately and only for authorized business purposes.
  • Meet and maintain applicable qualifications, certifications, licenses, continuing education, competency validations, and required training.
  • Report to work as scheduled, communicate anticipated tardiness or absence to the supervisor, observe meal and break policies, and use work time and leave appropriately.
  • Comply with applicable rules, regulations, policies, guidelines, Gateway’s Standards of Conduct, and Employee Ethics requirements.
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