About The Position

Bridgewell is seeking a Direct Support Professional to support people with developmental, physical, and psychiatric disabilities in a residential program. The role provides daily assistance, supervision, and skills training in activities of daily living, both in the home and in the community. People served may need physical assistance or accommodations. Staff receive specialized training and may be required to obtain certifications or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare, depending on program needs. The position is scheduled Friday and Saturday from 3:00 p.m. to 11:00 p.m., for 16 hours per week. The role also involves supporting individual decision-making and independence, helping with medical, clinical, and financial needs, transporting people to activities, maintaining required records, and following applicable regulations and Bridgewell policies. Staff may also perform household duties, administer medications when applicable, maintain required certifications, build relationships with stakeholders, and serve in designated safety or human-rights roles.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Excellent written and oral communication skills for clear and articulate documentation.
  • Strong organizational and problem-solving skills.
  • Computer literacy, including proficient use of Microsoft products such as email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver's license and at least one year of driving experience in the United States.
  • Ability to climb stairs and physically assist people served with movement and personal care, including toileting, tub or shower access, and transfers into and out of wheelchairs.
  • Ability to provide lifting, balanced support, and physical intervention when needed, including assisting people who may weigh more than 200 pounds.
  • Ability to drive a 12-passenger van.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities.

Responsibilities

  • Support people served with skills training in activities of daily living during assigned shifts.
  • Create opportunities for people served to make decisions, develop skills, and foster independence.
  • Provide services according to applicable DDS, DMH, MassHealth, HUD, DPH, and CARF standards and Bridgewell policies and procedures.
  • Assist people served with medical, clinical, and financial needs.
  • Transport and accompany people served to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls according to guidelines when working awake overnight shifts.
  • Help people served access community resources and recreational opportunities.
  • Administer medications according to MAP regulations, as applicable.
  • Maintain mandatory and program-specific certifications and training, including applicable FA/CPR, PABC, and MAP training.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program's designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer.
  • Comply with Bridgewell's Safety Checks Policy.
  • Attend and participate in program staff and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision health benefits.
  • Generous paid time off, including the employee's birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities across more than one hundred programs.
  • Additional compensation for on-call rotations.
  • Professional development and growth opportunities.
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