Direct Support Professional

Embark Behavioral Health•Provo, UT
•$18 - $19•Onsite

About The Position

Embark at Springville is seeking a Direct Support Professional/Behavioral Health Associate to join its trauma-informed residential program for adolescent girls ages 12–17. The role provides direct support in a high-acuity environment, helping clients regulate emotions, maintain safety, and engage in therapeutic routines. The employee collaborates with therapists and nurses, models healthy boundaries, and supports teens dealing with trauma, anxiety, depression, and family challenges. The position is on-site at 266 S Hobble Creek Canyon Rd, Springville, UT 84663. The hourly pay rate is $18.00–$19.25, with pay varying by shift. Schedule options include Monday, Wednesday, and Friday from 7:00 a.m. to 7:00 p.m.; Sunday from 7:00 a.m. to 7:00 p.m. and Monday and Tuesday from 10:00 a.m. to 10:00 p.m.; Sunday from 7:00 a.m. to 7:00 p.m. and Wednesday and Thursday from 10:00 a.m. to 10:00 p.m.; or Friday, Saturday, and Sunday from 10:00 a.m. to 10:00 p.m.

Requirements

  • Be at least 21 years old.
  • High school diploma or equivalent.
  • Pass a pre-employment drug screen.
  • Pass a criminal investigation background check.
  • Current driver's license.
  • Ability to learn CPR and First Aid.
  • Comfort managing verbal or physical outbursts and emotional dysregulation in a residential setting.
  • Ability to maintain composure and set firm, healthy boundaries.
  • Willingness to learn and grow.

Nice To Haves

  • Background working with adolescents in behavioral health, residential, or crisis environments is preferred.
  • Current RBT certification; alternatively, free training is provided to obtain certification.
  • Strong boundary-setting and a passion for adolescent mental health are encouraged, including for candidates without direct experience.

Responsibilities

  • Support students in following structured schedules and activities with encouragement and accountability.
  • Use verbal de-escalation techniques to manage emotional or behavioral escalations and apply approved physical interventions, including holds or restraints, when clinically necessary to ensure safety.
  • Apply proactive crisis-prevention strategies and provide crisis management when necessary.
  • Ensure student progress aligns with individualized treatment plans developed by therapists.
  • Model constructive behaviors and attitudes, reinforcing a healthy environment for clients.
  • Maintain consistent, thorough records of client interactions, incidents, and progress.
  • Participate in staff and house bonding activities to foster teamwork and community cohesion.
  • Perform light daily tasks to maintain a clean, organized living space.

Benefits

  • $1 per hour pay increase for current RBT certification, or free training to obtain certification.
  • Paid two-year structured Mastery Program with incremental pay increases as each tier is completed.
  • Medical, dental, and vision insurance, with multiple plan options including PPO and HDHPs with HSA eligibility and company contributions.
  • Paid parental leave: up to six weeks for exempt employees and four weeks for non-exempt employees.
  • Company-paid life, AD&D, and long-term disability coverage; voluntary life and optional short-term disability are available.
  • 401(k) with company matching contributions after the eligibility period.
  • Competitive PTO accrual plans and paid holidays throughout the year.
  • Free, confidential Employee Assistance Program support.
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