About The Position

The Direct Support Professional provides quality care, direction, guidance, and assistance to customers with daily activities, including bathing and bathroom functions, feeding, menu planning, dressing, grooming, medication, treatments, and housework. The role also supports customers in making and keeping appointments, arranging transportation for errands, and having companionship. The employee helps customers achieve agreed-upon goals that improve quality of life and community integration, provides written daily shift updates through an online platform, and observes customers and their surroundings to promote safety and success. This includes monitoring equipment and materials. Other duties may be assigned. This part-time position is scheduled Saturday and Sunday, 12 p.m. to 12 a.m., in Fort Smith, Arkansas.

Requirements

  • High school diploma or equivalent.
  • Quality decision making.
  • Effective communication.
  • Superior problem solving.
  • Interpersonal effectiveness.
  • Receptiveness to feedback.
  • Positive work ethic.
  • Ability to instill trust.
  • Administrative effectiveness.

Responsibilities

  • Provide quality care, direction, guidance, and help with customers’ daily activities, including bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.
  • Help customers make and keep appointments, provide or arrange transportation for errands, and serve as a companion.
  • Help customers achieve agreed-upon goals to improve quality of life and integration into the community.
  • Provide written daily updates of each shift’s activities using an online platform.
  • Observe the customer’s condition and monitor the surroundings, equipment, and materials to ensure customer safety and success.
  • Perform other duties as assigned.
  • Understand and endorse ICM’s mission and vision.
  • Follow ICM policies, procedures, and Standard Operating Procedures (SOPs), and ask for clarification or explanation when needed.
  • Understand and comply with HIPAA regulations.
  • Maintain a clean and orderly work environment.
  • Maintain prompt and regular attendance.
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