Direct Support Professional

ICM•Scranton, AR

About The Position

The Direct Support Professional provides quality care, direction, guidance, and assistance to customers with daily activities, including bathing and bathroom functions, feeding, menu planning, dressing, grooming, medication, treatments, and housework. The role also supports customers in making and keeping appointments, arranging or providing transportation for errands, and receiving companionship. The employee helps customers work toward agreed-upon goals that improve quality of life and community integration, documents each shift’s activities through an online platform, and monitors customers, surroundings, equipment, and materials to support safety and success. Other duties may be assigned.

Requirements

  • High school diploma or equivalent.
  • Understand and comply with HIPAA regulations.
  • Maintain prompt and regular attendance.

Responsibilities

  • Provide care and assistance with customers’ daily activities, including bathing, bathroom functions, feeding, menu planning, dressing, grooming, medication or treatments, and housework.
  • Help customers make and keep appointments.
  • Provide or arrange transportation for errands and serve as a companion.
  • Help customers achieve agreed-upon goals to improve quality of life and integration into the community.
  • Provide written daily updates of each shift’s activities using an online platform.
  • Observe customers’ conditions and monitor surroundings, equipment, and materials to ensure safety and success.
  • Perform other duties as assigned.
  • Understand and endorse ICM’s mission and vision.
  • Follow ICM policies, procedures, and Standard Operating Procedures, and seek clarification when needed.
  • Understand and comply with HIPAA regulations.
  • Maintain a clean and orderly work environment.
  • Maintain prompt and regular attendance.
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