Direct Support Professional

ICM • Siloam Springs, AR

19d

About The Position

The Direct Support Professional provides quality care, direction, guidance, and assistance to customers with daily activities. The role supports customers in achieving agreed-upon goals that improve quality of life and integration into the community, while monitoring their condition and surroundings to help ensure safety and success. The position also requires written daily shift updates through an online platform and compliance with ICM policies, procedures, Standard Operating Procedures, and HIPAA regulations.

Requirements

• High school diploma or equivalent.
• Understand and endorse ICM’s mission and vision.
• Comply with HIPAA regulations.
• Maintain prompt and regular attendance.
• Demonstrate quality decision making, effective communication, superior problem solving, interpersonal effectiveness, receptiveness to feedback, a positive work ethic, the ability to instill trust, and administrative effectiveness.

Responsibilities

• Assist customers with daily activities, including bathing and bathroom functions, feeding, menu planning, dressing, grooming, medication, treatments, and housework.
• Help customers make and keep appointments, provide or arrange transportation for errands, and serve as a companion.
• Help customers achieve agreed-upon goals to improve quality of life and integration into the community.
• Provide written daily updates of each shift’s activities using an online platform.
• Observe the customer’s condition and monitor the surroundings, including equipment and materials, to ensure safety and success.
• Perform other duties as assigned.
• Follow ICM policies, procedures, and Standard Operating Procedures, and ask for clarification when needed.
• Comply with HIPAA regulations and maintain a clean and orderly work environment.
• Maintain prompt and regular attendance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED