Direct Support Professional

InCommunity•, GA
•$16 - $17

About The Position

InCommunity’s Direct Support Professional (DSP) supports people with intellectual and developmental disabilities to live safe, healthy, and joyful lives in their communities. The DSP is expected to model the organization’s mission and values, including integrity, service, respect, and respect for each individual’s dignity. The role provides person-centered support with engagement, inclusion, daily living, health and well-being, safety, meals, household tasks, transportation, and communication. Work takes place primarily in community residential homes, day programs, and other community settings, with frequent travel throughout the Metro Atlanta area. This part-time position is listed as weekend only. Schedules may also include evenings, weekends, holidays, or overnight shifts according to the needs of the individuals supported. The position involves regular interaction with individuals who may display challenging behaviors and requires calm, respectful, professional responses. Physical demands include frequent standing, walking, bending, reaching, and lifting; assisting with mobility and transfers, including use of mechanical lifts; and performing household tasks. Lifting may involve up to 25 pounds, occasionally more with team assistance or mechanical support. Reasonable accommodations may be made in accordance with the ADA and organizational policy. This position has no supervisory duties.

Requirements

  • High school diploma or equivalent preferred.
  • At least six months of experience in developmental disabilities, mental health, or aging services preferred; personal or volunteer experience supporting individuals with disabilities may be considered.
  • Valid driver’s license and ability to meet company driving standards, if applicable.
  • Ability to safely assist individuals with mobility needs, including transfers using proper lifting techniques or mechanical lifts.
  • Ability to lift or move items or individuals weighing up to 25 pounds, occasionally more with team assistance or mechanical support.
  • Ability to perform household tasks such as cleaning, laundry, meal preparation, and light maintenance.
  • Ability to respond quickly and effectively to emergencies, including fire drills, medical incidents, and behavioral interventions.
  • Visual and auditory acuity to help ensure individuals’ safety and observe changes in behavior or health.
  • Ability to safely operate a motor vehicle if assigned to transport individuals.
  • Ability to travel frequently throughout Metro Atlanta.

Nice To Haves

  • High school diploma or equivalent.
  • At least six months of experience in developmental disabilities, mental health, or aging services.
  • Personal or volunteer experience supporting individuals with disabilities.

Responsibilities

  • Interact with individuals respectfully and with awareness of verbal and nonverbal communication.
  • Encourage and assist individuals to participate in home and community activities that reflect their interests and choices.
  • Support individuals in identifying and working toward personal goals based on their Individual Support Plans (ISPs).
  • Teach and assist with activities of daily living, including cooking, cleaning, and personal hygiene.
  • Promote relationships with individuals’ families and friends, including coordinating visits and participation in special events.
  • Respect individuals’ personal and family religious or spiritual practices and choices.
  • Model appropriate behavior and communication, maintaining professionalism, self-control, and a respectful tone.
  • Maintain a safe and comfortable home environment while supporting individuals’ personal choices.
  • Safely transport individuals in accordance with company and regulatory safety procedures.
  • Read and follow each individual’s ISP, medical protocols, and communication logs.
  • Monitor and accurately document individuals’ daily activities, health concerns, and behavioral changes.
  • Support personal hygiene, grooming, and dressing according to individual needs and preferences.
  • Observe changes in health status and promptly report concerns to supervisors or nursing staff.
  • Follow medical instructions, medication guidelines, and treatment plans as directed.
  • Accompany individuals to medical appointments and support effective communication with healthcare providers.
  • Provide physical assistance as needed, including safe use of mechanical lifts and other equipment.
  • Follow safety and emergency procedures, including evacuation drills; maintain clear walkways and exits and remove snow or debris when necessary.
  • Know how to use emergency equipment such as fire extinguishers and alarms, and use adaptive and medical equipment as trained.
  • Assist with meal planning, grocery shopping, food preparation, and cleanup.
  • Prepare meals according to menus, nutrition guidelines, and individual dietary needs; encourage family-style meals and positive conversation; follow food safety and labeling procedures.
  • Maintain a clean, organized, and safe home; complete cleaning checklists and laundry duties.
  • Keep company vehicles clean and fueled and maintain required vehicle documentation.
  • Seek guidance from supervisors or coordinators when unsure about procedures or responsibilities.
  • Communicate respectfully and effectively with coworkers verbally and in writing, and collaborate to provide consistent, quality care.
  • Demonstrate flexibility and cooperation during emergencies or unexpected situations.
  • Maintain confidentiality and refrain from gossip or sharing sensitive information about individuals, staff, or the company.
  • Be punctual and prepared to start shifts on time, remain on duty until properly relieved, and follow attendance and scheduling policies.
  • For overnight shifts, stay awake and alert; follow the Overnight Shift Checklist; check on individuals at designated times; support morning routines when applicable; follow health protocols and report concerns; and complete assigned household duties before shift end.
  • Travel frequently throughout the Metro Atlanta area.
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