Direct Support Professional 1 (DSP 1)

Bridgewell • Lynn, MA

15d

About The Position

Bridgewell seeks a Direct Support Professional to support people with developmental, physical, and psychiatric disabilities in a residential program. The role provides daily supervision, intervention, and skills training in activities of daily living at home and in the community. People supported may need physical assistance or accommodations. Staff receive and must pass specialized training for enhanced supervision and interventions, which may address multiple disabilities, behavioral support, or enhanced medical care. Depending on program needs, staff may also need specialized certifications or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare.

The schedule is Sunday through Thursday, 2:00 p.m. to 10:00 p.m., totaling 40 hours per week. The Direct Support Professional helps people make decisions, build skills, and develop independence; provides assistance with medical, clinical, and financial needs; and supports participation in community activities. The position also includes documentation, household duties, transportation, medication administration when applicable, maintaining required certifications, and other assigned responsibilities.

Bridgewell provides social and human services through community housing, day programs, outpatient treatment, recovery services, education, and employment training. Its mission is to inspire hope and empower people experiencing life challenges to achieve their fullest potential. Bridgewell describes its work environment as collaborative and committed to training and developing staff, with opportunities to make a positive impact.

Requirements

• High school diploma or GED, or at least five years of verified experience in the same position.
• Excellent written and oral communication skills for clear and articulate documentation.
• Strong organizational and problem-solving skills.
• Computer literacy, including proficiency with Microsoft products such as Email, Word, and Excel, and agency web-based applications.
• Ability to drive a large and/or wheelchair van.
• Valid U.S. driver's license and at least one year of driving experience in the United States.
• Ability to meet the physical demands of the role, including climbing stairs; assisting people with movement and bathroom routines; helping with tub or shower entry and exit and wheelchair transfers; and providing physical, behavioral, or medical interventions when needed.
• Ability to drive a 12-passenger van.
• Acceptable CORI results according to Bridgewell policy.

Nice To Haves

• At least one year of experience working with people with developmental or psychiatric disabilities is preferred.
• Specialized certifications, credentials, or training may be required by the program, including PABC, ABA techniques, autism, behavioral support, or healthcare training.

Responsibilities

• Provide support and skills training in activities of daily living during assigned day, evening, or overnight hours.
• Help people make decisions, develop skills, and foster independence.
• Provide services in accordance with applicable regulatory standards and Bridgewell policies and procedures.
• Assist with medical, clinical, and financial needs.
• Transport and accompany people to medical, recreational, and other activities outside the program as needed.
• Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
• Complete assigned household cleaning duties.
• Conduct steady care calls according to guidelines on applicable awake overnight shifts.
• Help people access community resources and recreational opportunities.
• Administer medications according to MAP regulations, when applicable.
• Maintain mandatory and program-required training certifications and credentials.
• Develop positive relationships with guardians, family members, and other stakeholders.
• Serve as the program's Fire Safety Officer, Safety Coordinator, or Human Rights Officer, as assigned.
• Comply with Bridgewell's Safety Checks Policy.
• Attend and participate in program staff and supervision meetings.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision health benefits.
• Generous paid time off, including the employee's birthday off.
• Collaborative work environment that values new insight and personal contributions.
• Training and development opportunities across Bridgewell programs.
• Additional compensation for on-call rotations.
• Opportunities for professional development and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED